Instead of Feelingstream
Feelingstream alternatives
Feelingstream brings calls, chats, and emails into a single workflow for conversation analysis and live agent guidance. It transcribes spontaneous speech in 40+ languages, separates speakers recorded on separate channels, scores interactions against an organisation’s scorecard, and provides summaries, sales monitoring, sentiment analysis, and compliance monitoring. Agent Assist offers live answers, next steps, and reminders. Its controls include masking personal information in text and audio, transcript-linked audit trails, and on-premises or closed-cloud deployment. Access includes API, macOS, self-hosted, web, and Windows; pricing is available on request.
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Convin
Free plan AndroidAPIiPhone+1Teams wanting mobile access and broad language coverage — Convin adds Android and iOS access, voice, video, and email analysis, and support for 70+ languages.
Pricing on request Visit site - 2
SESTEK Text-to-Speech
by SESTEK Text-to-SpeechPaid APILinuxSelf-hosted+1Teams converting written content into speech — SESTEK converts written content into speech and offers voice cloning, unlike Feelingstream’s conversation analysis and agent guidance.
Pricing on request Visit site - 3
AmplifAI Quality Assurance
Paid APISelf-hostedWebTeams linking QA to coaching and recognition — AmplifAI connects quality findings to coaching, performance, and recognition workflows, and evaluates chatbot and voice-bot interactions.
Pricing on request Visit site - 4
CallMiner Eureka
Paid APIWebTeams needing journey analytics and interaction automation — Eureka adds customer outreach campaigns and voice-optimized virtual agents, alongside journey analysis and sentiment and emotion tagging.
Pricing on request Visit site - 5
Level AI Contact Center Analytics
Paid APIWebTeams focused on custom reporting and dashboards — Level AI emphasizes custom reports, KPI dashboards, scheduled sharing, and natural-language questions about contact-center data.
Pricing on request Visit site - 6
MaxContact Auto QA
by MaxContact Auto QAFree trial APIExtensionWeb+1Teams controlling which contacts receive automatic QA — MaxContact lets teams select interactions for scoring by campaign, result code, agent, or volume and links scores to transcript evidence.
Pricing on request Visit site - 7
QEval
Paid APIWebTeams evaluating many conversation types and AI agents — QEval scores AI agents and multiple bot types, ingests channels such as SMS and social, and includes 80+ pre-built connectors.
Pricing on request Visit site - 8
Amazon Q
Free plan AndroidAPIExtension+5 - 9
8x8 Contact Center
Paid AndroidAPIiPhone+3 - 10
Balto QA
Paid APIMacWeb+1 - 11
Cresta
Paid APIExtensionWeb - 12
Agent Assist (auto-AGENTS™)
Paid Web - 13
AgentAssist
Paid APIWeb - 14
Collab Agent Assist
Paid API - 15
Forethought Solve
Paid APIWeb - 16
Google Agent Assist
Paid APIWeb - 17
Mitel Agent Assist
Paid Web - 18
Observe.AI Real-Time Agent Assist
Paid API - 19
Puzzel Advanced Agent Assist
Paid Web - 20
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Uniphore U-Assist
Paid Web - 22
Verint Agent Copilot
Paid Web - 23
Minerva CQ
Paid - 24
LivePerson Copilot
Paid Web - 25
OmVista AgentAssist
Paid - 26
RingCentral AVA Agent Assist
Paid Web4.5 Visit site - 27
Level AI Agent Assist
Paid Web - 28
Uniphore Conversation Insights Agent
Paid Web - 29
Zoom AI Expert Assist
Paid Web - 30
SESTEK Agent Assist
Paid
An alternative may suit you better if your priority is narrower or different: speech generation, mobile access, broader reporting, AI-agent evaluation, or more control over which contacts receive automatic scoring. Compare the channels and interaction types each product handles, how it supports scoring and coaching, whether it offers live guidance, and which deployment and access options fit your team. All alternatives here require a pricing request, but Convin also offers a free plan and free trial. Consider those differences alongside Feelingstream’s contact-centre and sales focus when deciding whether to switch.
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