Best IT Knowledge Base Software in 2026
Updated
61 IT knowledge base software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
61ranked
0free plans on this page
$6.33/molowest paid tier
4 Oct 2026last checked
0 of the 25 here have a free tier you can use, 0 have open-source code on record, and 0 have full bars: free, open, on most of your devices and documented.
| # | App | Signal | Free tier | Open code | Devices | From | Score |
|---|---|---|---|---|---|---|---|
| 26 | HuduWeb · Android · iPhone · Self-hosted · API · Extension | Two bars | — | — | 3 of 6 | $27/mo | 5.2 |
| 27 | IT GlueWeb · Android · iPhone · API · Extension | Two bars | — | — | 3 of 6 | $29/mo | 5.2 |
| 28 | IT PortalWeb · Android · iPhone · Self-hosted · API | Two bars | — | — | 3 of 6 | $14/mo | 5.2 |
| 29 | LiongardWeb · Windows · Mac · Linux · API | Two bars | — | — | 4 of 6 | — | 5.2 |
| 30 | ZammadWeb · Linux | No signal | — | — | 2 of 6 | — | 5.2 |
| 31 | ZnunyWeb · Linux | No signal | — | — | 2 of 6 | — | 5.2 |
| 32 | Alemba Service ManagerWeb | No signal | — | — | 1 of 6 | — | 5.1 |
| 33 | Giva ChangeManagerWeb · Android · iPhone · API | Two bars | — | — | 3 of 6 | $6.33/mo | 5.1 |
| 34 | Hornbill Service ManagerWeb | No signal | — | — | 1 of 6 | — | 5.1 |
| 35 | InvGate Service DeskWeb · Windows · Linux · Self-hosted · API | Two bars | — | — | 3 of 6 | $41.67/mo | 5.1 |
| 36 | osTicketAPI | No signal | — | — | 0 of 6 | — | 5.1 |
| 37 | SolarWinds Service DeskWeb · Android · iPhone · API | Two bars | — | — | 3 of 6 | $39/mo | 5.1 |
| 38 | SysAidWeb · Android · iPhone · Self-hosted · API | Two bars | — | — | 3 of 6 | $89/mo | 5.1 |
| 39 | TessioWeb | No signal | — | — | 1 of 6 | — | 5.1 |
| 40 | TOPdeskWeb · Android · iPhone · Self-hosted · API | Two bars | — | — | 3 of 6 | £51/mo | 5.1 |
| 41 | ConnectWise CPQWeb | One bar | — | — | 1 of 6 | — | 5.0 |
| 42 | ConnectWise DocumentationWeb | No signal | — | — | 1 of 6 | — | 5.0 |
| 43 | Mojo HelpdeskWeb · API | One bar | — | — | 1 of 6 | $14/mo | 5.0 |
| 44 | Process StreetWeb · Android · iPhone | Two bars | — | — | 3 of 6 | — | 5.0 |
| 45 | RunbookWeb | One bar | — | — | 1 of 6 | $40/mo | 5.0 |
| 46 | SupportPalWeb · Windows · Linux | Two bars | — | — | 3 of 6 | — | 5.0 |
| 47 | Xurrent ITSMWeb · API | One bar | — | — | 1 of 6 | — | 5.0 |
| 48 | BloomfireWeb | One bar | — | — | 1 of 6 | — | 4.9 |
| 49 | HelpjuiceWeb | One bar | — | — | 1 of 6 | — | 4.9 |
| 50 | KnowledgeOwlWeb | One bar | — | — | 1 of 6 | $100/mo | 4.9 |
Compare all 25 in a table
| # | App | Score | Free plan | From | Free plan | Paid from | Internal employee portal | Runbook support |
|---|---|---|---|---|---|---|---|---|
| 26 | Hudu | 5.2 | No | $27/mo | No | 27 /user/mo | — | Yes |
| 27 | IT Glue | 5.2 | No | $29/mo | No | — | Yes | Yes |
| 28 | IT Portal | 5.2 | No | $14/mo | No | 9 /user/mo | Yes | Yes |
| 29 | Liongard | 5.2 | No | — | No | — | — | — |
| 30 | Zammad | 5.2 | No | — | Yes | — | — | — |
| 31 | Znuny | 5.2 | No | — | Yes | — | — | — |
| 32 | Alemba Service Manager | 5.1 | No | — | — | — | — | — |
| 33 | Giva ChangeManager | 5.1 | No | $6.33/mo | No | 76 /user/mo | Yes | — |
| 34 | Hornbill Service Manager | 5.1 | No | — | Yes | — | — | — |
| 35 | InvGate Service Desk | 5.1 | No | $41.67/mo | No | — | — | — |
| 36 | osTicket | 5.1 | No | — | Yes | — | — | — |
| 37 | SolarWinds Service Desk | 5.1 | No | $39/mo | No | — | — | — |
| 38 | SysAid | 5.1 | No | $89/mo | No | — | — | — |
| 39 | Tessio | 5.1 | No | — | Yes | — | Yes | — |
| 40 | TOPdesk | 5.1 | No | £51/mo | No | — | — | — |
| 41 | ConnectWise CPQ | 5.0 | No | — | — | — | — | Yes |
| 42 | ConnectWise Documentation | 5.0 | No | — | — | — | — | Yes |
| 43 | Mojo Helpdesk | 5.0 | No | $14/mo | No | — | — | — |
| 44 | Process Street | 5.0 | No | — | No | — | — | — |
| 45 | Runbook | 5.0 | No | $40/mo | No | — | Yes | Yes |
| 46 | SupportPal | 5.0 | No | — | No | — | — | — |
| 47 | Xurrent ITSM | 5.0 | No | — | No | — | Yes | Yes |
| 48 | Bloomfire | 4.9 | No | — | No | — | — | — |
| 49 | Helpjuice | 4.9 | No | — | No | — | — | — |
| 50 | KnowledgeOwl | 4.9 | No | $100/mo | No | — | — | — |
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