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Bloomfire
by Bloomfire
What Bloomfire is
Bloomfire is software for AI-based knowledge management, enterprise search, and business intelligence. It helps organizations make knowledge easier to find across formats and locations: its search indexes material such as slides, audio, and video. Synapse answers questions using approved organizational content and links each answer to its source. Bloomfire can also flag outdated, duplicate, conflicting, or incomplete material for review. Its authoring tools can create summaries and titles and automatically tag uploaded content.
Knowledge connectors include SharePoint, Google Drive, Salesforce, Teams, and Confluence. Plans cover single-team, department-wide, and company-wide access, with capabilities such as search, authoring, collaboration, moderation, auditing, reporting, and analytics depending on the plan. Enterprise includes SSO, SCIM, groups, and role-based permissions. Bloomfire supports Android, iOS, web, and API access, and offers publishing for internal and external audiences. The company says it is SOC 2 Type II compliant, encrypts data at rest and user data in transit, and hosts on AWS with real-time database replication across availability zones. Pricing is based on knowledge-program scope and available on request; there is no free plan.
Who it suits
Bloomfire suits teams and organizations building shared knowledge programs, from a single team to a company-wide deployment. It also fits organizations sharing knowledge internally or offering self-service to customers and partners.
What it does well
- Search indexes slides, audio, and video across content locations.
- Synapse links answers to approved organizational sources.
- Flags potentially outdated, duplicate, conflicting, or incomplete knowledge.
- Connectors include SharePoint, Google Drive, Salesforce, Teams, and Confluence.
- Supports SAML 2.0 SSO, SCIM, and group-based permissions.
What to know first
- There is no free plan.
- Pricing is available only on request.
- Standard implementation supports up to 3,000 content uploads.
Limits
There is no free plan, and the listed plans do not display prices. Standard implementation covers up to 3,000 content uploads; optional add-ons are available for more complex needs.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Department | Annual fixed cost; all plans billed on a multi-year basis · Department-wide access · extra fees for data migration and implementation services | On request |
| Team | Annual fixed cost; all plans billed on a multi-year basis · Single team access · extra fees for data migration and implementation services | On request |
| Enterprise | Customized plan; pricing discussed with sales · Company-wide access · premium support · integrations · multiple communities | On request |
As bloomfire.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://bloomfire.com/.
- Contact Bloomfire for pricing based on your knowledge-program scope.
- Choose a Team, Department, or Enterprise plan.
- Select web, Android, or iOS access, or connect through the API.
- Plan for implementation support; standard implementation includes up to 3,000 content uploads.
Verdict
Choose Bloomfire if your organization needs searchable shared knowledge, source-linked AI answers, and tools to maintain content. Look elsewhere if you need a free plan or a price you can review before contacting the maker.
Questions
How much does Bloomfire cost?
Pricing is available on request and based on the scope of the knowledge program, rather than a fixed per-user fee.
Is there a free plan?
No. Bloomfire is a paid product.
Which platforms does Bloomfire support?
Its listed platforms are Android, iOS, web, and API.
What plans are available?
The plans are Team, Department, and Enterprise. Their prices are not displayed.
What does Bloomfire integrate with?
Listed knowledge connector sources include SharePoint, Google Drive, Salesforce, Teams, and Confluence.
Who makes Bloomfire?
Bloomfire is made by Bloomfire, which is headquartered in Austin, Texas, and was founded in 2010.
Facts from Bloomfire's own pages
- Access controls
- The platform supports SAML 2.0 single sign-on, SCIM provisioning, and group-based permissions for restricted content. · bloomfire.com, 8 Oct 2026
- AI answers
- Synapse provides answers grounded in approved organizational content and links each response to its source. · bloomfire.com, 8 Oct 2026
- Publishing audience
- both · bloomfire.com, 20 Sept 2026
- Authoring
- Bloomfire says its AI authoring tools can generate summaries and titles and automatically tag uploaded content. · bloomfire.com, 8 Oct 2026
- Content analytics
- Yes · bloomfire.com, 20 Sept 2026
- Founded
- 2010 · bloomfire.com, 23 Sept 2026
- Free plan
- No · bloomfire.com, 20 Sept 2026
- Hosting and recovery
- Bloomfire says it is hosted on AWS and replicates its database across multiple availability zones in real time. · bloomfire.com, 8 Oct 2026
- Implementation limit
- Standard implementation includes support for up to 3,000 content uploads; optional add-ons are available for more complex needs. · bloomfire.com, 8 Oct 2026
- Integrations
- Bloomfire lists SharePoint, Google Drive, Salesforce, Teams, and Confluence among its knowledge connector sources. · bloomfire.com, 8 Oct 2026
- Intended users
- Bloomfire presents use cases spanning teams, departments, and company-wide deployments, including internal knowledge sharing and customer or partner self-service. · bloomfire.com, 8 Oct 2026
- Knowledge upkeep
- The platform can flag outdated, duplicate, conflicting, or incomplete knowledge for review. · bloomfire.com, 8 Oct 2026
- Pricing basis
- Bloomfire says plans are priced by the scope of the knowledge program rather than by a fixed per-user fee, and its published plans have no displayed prices. · bloomfire.com, 8 Oct 2026
- Product
- Bloomfire describes its platform as AI-based knowledge management, enterprise search, and business intelligence software. · bloomfire.com, 8 Oct 2026
- Search
- Bloomfire says it deep-indexes content across formats and locations, including slides, audio, and video. · bloomfire.com, 8 Oct 2026
- Security
- Bloomfire states that it is SOC 2 Type II compliant and encrypts data at rest and user data in transit. · bloomfire.com, 8 Oct 2026
- SSO support
- Yes · bloomfire.com, 20 Sept 2026
- Support
- The pricing page describes implementation guidance and ongoing customer success support, with premium support for enterprise deployments. · bloomfire.com, 8 Oct 2026
- Version history
- Yes · bloomfire.com, 20 Sept 2026
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