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Helpjuice

by Helpjuice

Free trial APIExtensionWeb

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Helpjuice's own site

What Helpjuice is

Helpjuice is a knowledge base platform for organizing and finding company or customer documentation. It includes article planning, version control, link management, a glossary, and unlimited categories and articles. The editor supports rich text, collaboration, comments, feedback, approval workflows, revisions, and media embedding. Teams get content analytics, version history, custom domains, and API access. Helpjuice says its multilingual support covers more than 300 languages and includes AI-powered translation. AI writing, search, and chatbot tools are offered through the AI Suite, which is not included with the Knowledge Base plan. Listed integrations include Slack, Microsoft Teams, Salesforce, Zendesk, Chrome, Olark, Zapier, and Freshdesk; a Chrome extension brings knowledge into several of those tools. Plans cost 249.00, 449.00, or $799 a month, with different user and storage allowances. A full-access trial lasts 14 days without a credit card.

Who it suits

Helpjuice suits support, operations, enablement, onboarding, SaaS, product-led, and high-growth teams managing documentation. Its API, extension, integrations, and multilingual tools support varied publishing workflows.

What it does well

  • Unlimited categories and articles
  • Rich editing with approval workflows
  • 300+ language support and AI translation
  • Custom domains, analytics, and version history
  • 14-day trial without a credit card

What to know first

  • No free plan
  • AI Suite excluded from Knowledge Base plan
  • Plans have different user and storage limits
  • Paid plans start at $249 a month

Limits

Knowledge Base costs $249 a month for 30 users and 12GB storage and does not include the AI Suite. AI-Knowledge Base includes the suite for 100 users and 24GB, while Unlimited AI-Knowledge Base allows unlimited users and 38GB.

Plans

PlanBilled and limitsPrice
Knowledge Base249 /mo · 30 users · 12GB file storage · AI Suite not included · AI article translation$249 a month
AI-Knowledge Base449 /mo · 100 users · 24GB file storage · AI Suite included · SSO$449 a month
Unlimited AI-Knowledge Base799 /mo · Unlimited users · 38GB file storage · AI Suite included · SSO · Unlimited customization credits$799 a month

As helpjuice.com lists them, read 9 Oct 2026. The maker's own page has the final word.

Getting started

  1. Open the Helpjuice website
  2. Start the 14-day full-access trial without a credit card
  3. Create documentation with the rich-text editor and content tools
  4. Connect listed services such as Slack, Teams, Salesforce or Zendesk
  5. Choose a paid plan to continue after the trial

Verdict

Helpjuice combines structured documentation tools with integrations, analytics, and optional AI features. Compare plan limits and the separate AI Suite requirement with your publishing and support needs.

Questions

Does Helpjuice offer a free plan?

No. It offers a 14-day full-access trial without requiring a credit card.

What are Helpjuice's plan prices?

Knowledge Base is $249 a month, AI-Knowledge Base is $449 a month, and Unlimited AI-Knowledge Base is $799 a month.

Is the AI Suite included in every plan?

No. The Knowledge Base plan excludes the AI Suite. The two AI-Knowledge Base plans include it.

Does Helpjuice support single sign-on?

SSO is listed as a feature and is included in the AI-Knowledge Base and Unlimited AI-Knowledge Base plans.

Which integrations are available?

Listed integrations include Slack, Microsoft Teams, Salesforce, Zendesk, Chrome, Olark, Zapier and Freshdesk.

Facts from Helpjuice's own pages

AI tools
The product offers AI writing, search, and chatbot features, though its pricing page says the AI Suite is not included in the Knowledge Base plan. · helpjuice.com, 9 Oct 2026
API
Helpjuice lists API access among its platform features. · helpjuice.com, 9 Oct 2026
Publishing audience
both · helpjuice.com, 20 Sept 2026
Authoring
The editor supports rich text, collaboration, comments and feedback, approval workflows, revisions, and media embedding. · helpjuice.com, 9 Oct 2026
Browser extension
The Helpjuice Chrome extension provides access to knowledge from other tools, including Slack, Microsoft Teams, Zendesk, and Freshdesk. · helpjuice.com, 9 Oct 2026
Company
Helpjuice describes itself as a remote-first company and says it has operated since 2011. · helpjuice.com, 9 Oct 2026
Content analytics
Yes · helpjuice.com, 20 Sept 2026
Content management
Features include article planning, version control, link management, a glossary, and unlimited categories and articles. · helpjuice.com, 9 Oct 2026
Custom domain
Yes · helpjuice.com, 20 Sept 2026
Founded
2011 · helpjuice.com, 28 Sept 2026
Free plan
No · helpjuice.com, 20 Sept 2026
Integrations
The maker lists integrations including Slack, Microsoft Teams, Salesforce, Zendesk, Chrome, Olark, Zapier, and Freshdesk. · helpjuice.com, 9 Oct 2026
Intended users
The maker describes Helpjuice as built for support, operations, enablement, onboarding, SaaS and product-led teams, and high-growth companies. · helpjuice.com, 9 Oct 2026
Languages
Helpjuice states that its multilingual support covers 300+ languages and includes AI-powered translation. · helpjuice.com, 9 Oct 2026
Product
Helpjuice is a knowledge base platform for organizing and finding company or customer documentation. · helpjuice.com, 9 Oct 2026
Security
The maker lists access control, user roles, SSO, GDPR compliance, and SOC 2 among its security or compliance features and claims. · helpjuice.com, 9 Oct 2026
SSO support
Yes · helpjuice.com, 20 Sept 2026
Support
The maker advertises 24x5 support, priority support, and onboarding assistance. · helpjuice.com, 9 Oct 2026
Trial
Helpjuice offers full access free for 14 days without a credit card, according to its pricing page. · helpjuice.com, 9 Oct 2026
Version history
Yes · helpjuice.com, 20 Sept 2026

Where Helpjuice stands on Freedom251

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