Best IT Knowledge Base Software in 2026
Updated
61 IT knowledge base software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
61ranked
0free plans on this page
$8/molowest paid tier
4 Oct 2026last checked
0 of the 11 here have a free tier you can use, 0 have open-source code on record, and 0 have full bars: free, open, on most of your devices and documented.
| # | App | Signal | Free tier | Open code | Devices | From | Score |
|---|---|---|---|---|---|---|---|
| 51 | TettraWeb | One bar | — | — | 1 of 6 | $8/mo | 4.9 |
| 52 | Zendesk GuideWeb | One bar | — | — | 1 of 6 | $55/mo | 4.9 |
| 53 | DeskproAPI | One bar | — | — | 0 of 6 | $39/mo | 4.8 |
| 54 | Document360Web | One bar | — | — | 1 of 6 | — | 4.8 |
| 55 | EasyVista Service ManagerWeb | One bar | — | — | 1 of 6 | — | 4.8 |
| 56 | HaloITSMWeb · Android · iPhone | One bar | — | — | 3 of 6 | — | 4.8 |
| 57 | Matrix42 Enterprise Service ManagementWeb · Android · iPhone | One bar | — | — | 3 of 6 | — | 4.8 |
| 58 | OTRSWeb · Linux | No signal | — | — | 2 of 6 | — | 4.8 |
| 59 | NinjaOneWeb | No signal | — | — | 1 of 6 | — | 4.7 |
| 60 | GfacilityWeb | No signal | — | — | 1 of 6 | — | 4.6 |
| 61 | RunbooksWeb | No signal | — | — | 1 of 6 | — | 4.6 |
More in IT & Infrastructure
All IT & infrastructure listsIT Asset Management Software 109Residential Proxy Services 73IT Automation Software 70Website Monitoring Software 55IT SLA Management Software 50IT Help Desk Software 48Patch Management Software 46Identity and Access Management Software 43IT Change Management Software 43Application Deployment Software 42IT Problem Management Software 41IT Vendor Management Software 40