Freedom251 › IT & Infrastructure
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Best IT Knowledge Base Software in 2026 — page 3
- 60 apps
- Research read 23 Sept 2026
- How the order is worked out
- 51
Runbook
Free trial WebRunbook combines SOP authoring, workflow forms, publishing, and MCP-compliant AI access in a browser service. Its 30-day trial includes every feature, while paid plans begin at $40 a month.
- 52
DemandFlow ITSM
Paid APIWebDemandFlow ITSM brings service desk workflows, a CMDB and knowledge management into one cloud product.
- 53
Process Street
by Process StreetPaid WebiPhoneAndroidProcess Street combines workflow logic and webhook triggers with specified plan limits for records, users, actions, and API calls. Review those limits and request pricing before selecting a plan.
- 54
USU Knowledge Management
by USU Knowledge ManagementPaid APILinuxSelf-hosted+2USU Knowledge Management combines knowledge publishing, federated search, chatbots, analytics, and e-learning for IT support settings.
- 55
Runbooks
Paid WebRunbooks puts ITSM, asset, business, security, and reporting tools in one web service. Buyers should note that SLA, change-management, and purchase-order features are not yet listed as available.
- 56
TeamDynamix ITSM
Paid AndroidAPIiPhone+1TeamDynamix ITSM brings ITIL workflows, AI assistance, automation, discovery, integrations, and compliance information into one cloud platform.
- 57
Xurrent ITSM
Paid APIWebXurrent ITSM combines AI-assisted intake, ITIL workflows, self-service, reporting, and extensive connection methods.
- 58
Giva Help Desk
Paid AndroidiPhoneWeb - 59
- 60
Matrix42 Enterprise Service Management
Paid AndroidiPhoneWebChoose Matrix42 Enterprise Service Management if your organization needs service functions beyond IT with catalog, portal, knowledge, automation and asset management in one product.
