Zendesk Guide

Web · paid plans from $55/mo

Freedom report

One barScore 6.3

  • Free tierNo free tier on record
  • Open codeNo open-source code on record
  • Runs widely1 of 6 device platforms
  • DocumentedPlans, terms and facts published

Zendesk Guide is ranked #52 of 138 in knowledge base software on Freedom251, made by Zendesk Guide (San Francisco, California, United States). It runs on Web. There is no free plan. Paid plans start at $55/mo.

Zendesk Guide plans and pricing

All plans
Suite Team $55/mo paid yearly AI agents · Knowledge base · Action Builder · Omnichannel routing · Messaging and live chat · Telephony zendesk.com · 20 Sept 2026
Suite Professional $115/mo paid yearly Suite Team features · Admin Copilot · App Builder · Writing Tools · Quick Reports · Skills-based routing zendesk.com · 20 Sept 2026
Suite Enterprise + Copilot Not published Intelligent Triage · Auto Assist · Generative AI for Voice · Approval workflows · Sandbox environment · Custom agent roles zendesk.com · 20 Sept 2026

Compared on knowledge base software

Free plan
No
Paid from
$55/mo
Custom domain
Yes
Single sign-on
Yes

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