Pricing
Zendesk Guide pricing
As zendesk.com lists them, read 21 Oct 2026. The maker's own page has the final word.
| Plan | Billed and limits | Price |
|---|---|---|
| Suite Professional | per agent/month paid yearly · Suite Team features · Admin Copilot · App Builder · Writing Tools · Quick Reports · skills-based routing · IVR phone tree | $115 a month |
| Support Team | per agent/month paid yearly · email and ticketing · ticket routing · prebuilt analytics dashboards · automations and triggers | $19 a month |
| Copilot add-on | per agent/month paid yearly · AI assistance for the team | $50 a month |
| Workforce Engagement Bundle add-on | per agent/month paid yearly · customer-service quality and agent-performance optimization | $50 a month |
| Suite Team | per agent/month paid yearly · Support Team features · AI agents · knowledge base · action builder · omnichannel routing · messaging and live chat · telephony | $55 a month |
| Contact Center add-on | per agent/month paid yearly · contact-center capabilities | $83 a month |
| Suite Enterprise + Copilot | contact sales · advanced security and governance · Intelligent Triage · Auto Assist · Generative AI for Voice · approval workflows · sandbox · custom agent roles | On request |
From zendesk.com.