Freedom251 › Managed Service Provider Software
Hudu
by Hudu
What Hudu is
Hudu is a platform for IT teams to organize documentation, passwords, assets, and infrastructure information. Structured documentation supports consistent records across client environments, while structured forms help track devices, vendors, and systems. Teams can build a searchable knowledge base of how-to guides and use checklists to make recurring processes trackable. Hudu is available as a cloud-hosted service or through self-hosted deployment, including on-premise options.
The pricing page lists more than 60 integrations, a REST API, webhooks, and IP-restricted API keys. Security controls include enforced SSO, MFA including Duo, granular permissions, audit logs, and encryption at rest and in transit. The listed certifications include SOC 2 Type II, ISO 27701, GDPR, CMMC Level 1, ISO 27001, HIPAA, and PCI DSS. Hudu offers 24/7 support access to all customers and unlimited free portal users with read-only access to one client portal. Mobile apps for iOS and Android provide client details, passwords, knowledge articles, and processes. Hudu Assist is a browser extension for credentials, documentation, and knowledge, supporting Firefox and Chromium-based browsers. The pricing note starts at $27/user/mo with annual billing and includes a 14-day trial; a Hudu plan is also listed at $30.00 per month.
Who it suits
Hudu suits IT teams that manage documentation, passwords, assets, and infrastructure information across client environments. It also fits teams that need cloud or self-hosted deployment, structured recurring processes, mobile access, and read-only client portal access.
What it does well
- Organizes documentation, passwords, assets, and infrastructure.
- Structured records cover client environments, devices, vendors, and systems.
- Includes a searchable knowledge base and process checklists.
- Offers cloud-hosted, self-hosted, and on-premise deployment.
- Lists 60+ integrations, a REST API, and webhooks.
- 24/7 support access is available to all customers.
What to know first
- There is no free plan.
- The pricing note starts at $27/user/mo with annual billing.
- Ended subscriptions move to limited access, where users can export but not edit data.
Limits
There is no free plan. After a subscription ends, the account moves to limited access: users can export data but cannot edit it.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Hudu Radar | 1 license per company · Unlimited networks and devices | On request |
| Hudu Radar | 1 license per company · Unlimited networks and devices | On request |
| Professional Services | Starting at · Guided migrations, hosting transfers, custom scripting, and more | $199, paid once |
| Hudu Radar Scale | $3,229 billed annually · 150 collectors | $269 a month |
| Hudu | $324.00 per year (= $27.00/month, billed annually) · per user · no minimums · no contracts · unlimited companies, assets, and storage | $324 a year |
| Hudu Radar Starter | $529 billed annually · 5 collectors | $44 a month |
| Hudu Radar Enterprise | $5,389 billed annually · 500 collectors | $449 a month |
| Hudu Radar Growth | $1,068 billed annually · 25 collectors | $89 a month |
As hudu.com lists them, read 20 Sept 2026. The maker's own page has the final word.
Getting started
- Visit the Hudu website.
- Choose the 14-day trial or a paid plan.
- Choose cloud-hosted or self-hosted deployment, including on-premise options.
- Use Hudu on the web, through the mobile apps, or with Hudu Assist in a supported browser.
Verdict
Choose Hudu if your IT team needs structured client documentation alongside asset tracking, knowledge guides, and repeatable processes. Its cloud and self-hosted options, security controls, integrations, and mobile access support different deployment and access needs. Consider the subscription cost and the limited editing access after a subscription ends.
Questions
Is there a free plan or trial?
There is no free plan. A 14-day trial is listed.
How much does Hudu cost?
The pricing note starts at $27/user/mo with annual billing. A Hudu plan is listed at $30.00 per month, billed monthly, with no user minimums.
Can Hudu be self-hosted?
Yes. Hudu is available cloud-hosted or self-hosted, including on-premise deployment options.
Which platforms and access options are available?
Listed platforms are Android, API, extension, iOS, self-hosted, and web. Hudu Assist supports Firefox and Chromium-based browsers, and mobile apps are available for iOS and Android.
What integrations and API options are listed?
The pricing page lists 60+ integrations, a REST API, webhooks, and IP-restricted API keys.
What happens when a subscription ends?
The account moves to limited access. Users can export data but cannot edit it.
Facts from Hudu's own pages
- Asset management
- Hudu lets teams track devices, vendors, and systems with structured forms. · hudu.com, 28 Sept 2026
- Browser extension
- Hudu Assist is a browser extension for accessing credentials, documentation, and knowledge; it supports Firefox and Chromium-based browsers. · support.hudu.com, 28 Sept 2026
- Cancellation limit
- After a subscription ends, the account moves to limited access where users can export data but cannot edit it. · hudu.com, 28 Sept 2026
- Certifications
- The pricing page lists SOC 2 Type II, ISO 27701, GDPR, CMMC Level 1, ISO 27001, HIPAA, and PCI DSS. · hudu.com, 28 Sept 2026
- Client access
- The pricing page includes unlimited free portal users, and says they have read-only access to a single client portal. · hudu.com, 28 Sept 2026
- Deployment
- Hudu is available cloud-hosted or self-hosted, including on-premise deployment options. · hudu.com, 28 Sept 2026
- Documentation
- Structured documentation features help teams create consistent records across client environments. · hudu.com, 28 Sept 2026
- Free plan
- No · hudu.com, 20 Sept 2026
- Headquarters
- Grand Junction, Colorado, United States · hudu.com, 23 Sept 2026
- Integrations and API
- The pricing page lists 60+ integrations, a REST API, webhooks, and IP-restricted API keys. · hudu.com, 28 Sept 2026
- Knowledge base
- Teams can create searchable how-to guides for common tasks and fixes. · hudu.com, 28 Sept 2026
- Mobile app
- Hudu's mobile app is designed for iOS and Android and provides access to client details, passwords, knowledge base articles, and processes. · support.hudu.com, 28 Sept 2026
- Processes
- Checklists turn recurring processes into repeatable, trackable workflows. · hudu.com, 28 Sept 2026
- Purpose
- Hudu brings documentation, passwords, assets, and infrastructure together in one platform for IT teams. · hudu.com, 28 Sept 2026
- Security
- Listed security controls include enforced SSO, MFA including Duo, granular permissions, audit logs, and encryption at rest and in transit. · hudu.com, 28 Sept 2026
- SSO support
- Yes · hudu.com, 20 Sept 2026
- Support
- Hudu advertises round-the-clock, 24/7 support access for all customers. · hudu.com, 28 Sept 2026
Where Hudu stands on Freedom251
- Managed Service Provider Software#8 of 29
- IT Knowledge Base Software#26 of 60
- IT Documentation Software#10 of 20
- Knowledge base software#74 of 138
- Network Documentation Software#16 of 27