Side by side
Hudu vs ManageEngine ServiceDesk Plus
Both stand on managed service provider software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Choose Hudu if your IT team needs structured client documentation alongside asset tracking, knowledge guides, and repeatable processes. Its cloud and self-hosted options, security controls, integrations, and mobile access support different deployment and access needs. Consider the subscription cost and the limited editing access after a subscription ends.
Visit Hudu
Choose ServiceDesk Plus if you need an IT help desk with features such as SLA management, a knowledge base, and an employee portal. Professional adds asset management, while Enterprise includes change management and projects; compare the monthly plan costs against the capabilities you need.
Visit ManageEngine ServiceDesk PlusThe facts
| Hudu | ManageEngine ServiceDesk Plus | |
|---|---|---|
| Free plan | A free trial | Yes |
| Open source | Not published | No |
| Runs on | Android, API, Extension, iPhone, Self-hosted, Web | Android, API, iPhone, Linux, Mac, Self-hosted, Web, Windows |
| Lowest paid plan | Hudu: $324 a year | Standard Cloud: $10 per technician a month |
| Plans published | 8 | 9 |
| Maker | Hudu | Not published |
| Website | hudu.com | manageengine.com |
| On managed service provider software | #8 of 29 | #4 of 29 |
Hudu: what it does well
- Organizes documentation, passwords, assets, and infrastructure.
- Structured records cover client environments, devices, vendors, and systems.
- Includes a searchable knowledge base and process checklists.
- Offers cloud-hosted, self-hosted, and on-premise deployment.
- Lists 60+ integrations, a REST API, and webhooks.
What to know first
- There is no free plan.
- The pricing note starts at $27/user/mo with annual billing.
- Ended subscriptions move to limited access, where users can export but not edit data.
ManageEngine ServiceDesk Plus: what it does well
- Free plan and 30-day trial are available.
- SLA management, knowledge base, and approval workflows are included.
- Employee portal and single sign-on are available.
- Paid plans include asset management, with broader Enterprise capabilities.
- Supports Android, iOS, Linux, macOS, web, and Windows.
What to know first
- Standard plan costs $13 a month, billed monthly.
- Change management and projects are included in Enterprise plan description.
- Professional costs $27 a month, billed monthly.
- Enterprise costs $67 a month, billed monthly.
Alternatives to Hudu Alternatives to ManageEngine ServiceDesk Plus The whole list