Tactical RMM is a remote monitoring and management platform for IT professionals and managed service providers. It can be self-hosted or managed, and supports Windows, macOS, and Linux. Technicians can open remote desktop sessions, use a remote shell, manage endpoint files, and deploy Windows updates through patch policies that can also manage reboots. Automation policies can apply configurations and run scripts in PowerShell, Python, Bash, and other languages. Monitoring checks hardware health, services, event logs, and custom script outputs, with flexible alerts. Reports can use templates or custom layouts and be delivered as PDFs or interactive web dashboards. The product describes itself as source-available and includes role-based permissions. The free plan is available; listed paid tiers start at 55.00 USD per month for the self-hosted Tier 1 Starter, covering 0 to 199 endpoints. Tier 1 plans include unlimited technicians, code signing, SSO, community support, and a 48-hour support SLA. Nonprofits receive a complimentary tier upgrade with self-hosted subscriptions, but not hosted ones.
Who it is for
It suits IT teams and MSPs that need to monitor and manage endpoints across supported operating systems. The self-hosted option may suit organizations that want to run the platform themselves.
What is good
- Supports Windows, macOS, and Linux.
- Remote desktop, shell, and endpoint file access.
- Automates configurations and scripts in several languages.
- Custom reports, PDF output, and web dashboards.
- Free plan; self-hosted Tier 1 starts at 55.00 USD per month.
What to know first
- Tier 1 endpoint ranges are limited to 199 self-hosted or 100 hosted.
- Nonprofit tier upgrades do not apply to hosted subscriptions.
Verdict
Tactical RMM combines remote access, patching, automation, monitoring, and reporting for endpoint management. Its self-hosted Tier 1 starts at 55.00 USD per month, while the hosted Tier 1 starts at 65.00 USD per month.
Tactical RMM plans and pricing
All plansCompared on remote monitoring and management software
- Free plan
- Yes
- Multi-tenant management
- Yes
