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No. 30 of 101 ·Help desk software

SherpaDesk

API · paid plans from $45/mo

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Freedom report

Two barsScore 6.3

  • Free tierA free tier is on its own pricing page
  • Open codeNo open-source code on record
  • Runs widely0 of 6 device platforms
  • DocumentedPlans, terms and facts published

SherpaDesk is ranked #30 of 101 in help desk software on Freedom251. It runs on API. There is a free plan. Paid plans start at $45/mo.

SherpaDesk plans and pricing

All plans
Single Agent Free billed monthly 1 agent sherpadesk.com · 21 Sept 2026
Base Camp $45/mo billed monthly Everything in Single Agent · Multiple technicians sherpadesk.com · 21 Sept 2026
High Camp $55/mo billed monthly Everything in Base Camp · Asset management · Full vanity URL · Custom email domain sherpadesk.com · 21 Sept 2026

Compared on help desk software

Free plan
Yes
Paid from
$40/user/mo
Shared inbox
Yes
SLA management
Yes
Help center
Yes
Ticket automation
Yes
Customer portal
Yes
API access
Yes
Included agent seats
1

Best SherpaDesk alternatives

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Three bars Chatwoot Free tierOpen source No. 1$19/mo9.3 One bar Freshdesk Free tier No. 2$19/mo7.9 One bar Vtiger Help Desk Free tier No. 3$12/mo7.9 One bar Zoho Desk Free tier No. 4₹420/mo7.8 One bar Help Scout Free tier No. 5$25/mo7.8 One bar Odoo Helpdesk Free tier No. 6Free7.7