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Best SharpenCX Alternatives in 2026

Updated

20 apps from call center software ranked against SharpenCX on the same published basis.

  1. 1
    Freshcaller Free plan AndroidiOSWeb $15/mo7.9
    SharpenCX vs Freshcaller
  2. 2
    C-Zentrix Contact Center Free plan AndroidapiiOSself-hostedWeb Free7.0
    SharpenCX vs C-Zentrix Contact Center
  3. 3
    CallHub Free plan AndroidapiiOSMacWeb $0.05/mo7.0
    SharpenCX vs CallHub
  4. 4
    Genesys Cloud CX WebWinMaciOSAndroid $75/mo6.9
    SharpenCX vs Genesys Cloud CX
  5. 5
    Amazon Connect Free trial AndroidapiiOSWeb 6.8
    SharpenCX vs Amazon Connect
  6. 6
    8x8 Contact Center AndroidapiiOSMacWeb 6.8
    SharpenCX vs 8x8 Contact Center
  7. 7
    RingCentral RingCX apiMacWebWin $65/mo6.7
    SharpenCX vs RingCentral RingCX
  8. 8
    GoTo Contact Center AndroidiOSMacWebWin 6.7
    SharpenCX vs GoTo Contact Center
  9. 9
    OpenScape Contact Center Enterprise WebWin 6.7
    SharpenCX vs OpenScape Contact Center Enterprise
  10. 10
    Mitel CX 6.6
    SharpenCX vs Mitel CX
  11. 11
    Dialpad Support Free trial AndroidapiextensioniOSMac $8,095/mo6.6
    SharpenCX vs Dialpad Support
  12. 12
    Avaya Experience Platform apiself-hostedWeb $48/mo6.5
    SharpenCX vs Avaya Experience Platform
  13. 13
    Google Contact Center AI Platform WebiOSAndroid 6.5
    SharpenCX vs Google Contact Center AI Platform
  14. 14
    MiContact Center Business 6.5
    SharpenCX vs MiContact Center Business
  15. 15
    Zoom Contact Center 6.4
    SharpenCX vs Zoom Contact Center
  16. 16
    Zendesk Contact Center Web $33/mo6.4
    SharpenCX vs Zendesk Contact Center
  17. 17
    Netcall Omnichannel Contact Centre 6.4
    SharpenCX vs Netcall Omnichannel Contact Centre
  18. 18
    Sinch Contact Pro Web 6.4
    SharpenCX vs Sinch Contact Pro
  19. 19
    Altitude Xperience 6.4
    SharpenCX vs Altitude Xperience
  20. 20
    storm CONTACT Web 6.4
    SharpenCX vs storm CONTACT

SharpenCX alternatives compared

#AppScoreFree planFromRuns on
1Freshcaller7.9Free plan$15/moAndroid, iOS, Web
2C-Zentrix Contact Center7.0Free planFreeAndroid, API, iOS, self-hosted, Web
3CallHub7.0Free plan$0.05/moAndroid, API, iOS, Mac, Web, Windows
4Genesys Cloud CX6.9No$75/moWeb, Windows, Mac, iOS, Android
5Amazon Connect6.8No—Android, API, iOS, Web
68x8 Contact Center6.8No—Android, API, iOS, Mac, Web, Windows
7RingCentral RingCX6.7No$65/moAPI, Mac, Web, Windows
8GoTo Contact Center6.7No—Android, iOS, Mac, Web, Windows
9OpenScape Contact Center Enterprise6.7No—Web, Windows
10Mitel CX6.6No——
11Dialpad Support6.6No$8,095/moAndroid, API, Browser, iOS, Mac, Web, Windows
12Avaya Experience Platform6.5No$48/moAPI, self-hosted, Web
13Google Contact Center AI Platform6.5No—Web, iOS, Android
14MiContact Center Business6.5No——
15Zoom Contact Center6.4No——
16Zendesk Contact Center6.4No$33/moWeb
17Netcall Omnichannel Contact Centre6.4No——
18Sinch Contact Pro6.4No—Web
19Altitude Xperience6.4No——
20storm CONTACT6.4No—Web
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Questions about SharpenCX alternatives

What is the best alternative to SharpenCX?

Freshcaller, number 1 in call center software with a score of 7.9 out of 10. The others here: C-Zentrix Contact Center, CallHub, Genesys Cloud CX and 16 more.

What is the best free alternative to SharpenCX?

Freshcaller is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.