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VoIPtime Cloud
What VoIPtime Cloud is
VoIPtime Cloud is a web-based contact center service from a maker founded in 2010. It combines inbound calling, an outbound dialer, and an IVR builder with workforce management. Its digital channel scope is omnichannel, and the published maximum is 600 agents. The service has no free plan and is priced per user each month. For teams of 10 or more agents, the Contact Center annual plan costs $57 a month and is billed annually. The monthly version for the same team size costs $63 a month and is billed monthly. Teams with fewer than 10 agents use the small-team plan at $70 a month. Because the service runs on the web, users access its contact-center functions through a browser. The listed combination of calling, IVR, omnichannel coverage, and workforce management brings customer communication and agent operations into one service.
Who it suits
VoIPtime Cloud suits organizations seeking browser-based contact-center tools. It supports teams needing inbound and outbound calling, IVR, omnichannel channels, and workforce management.
What it does well
- Inbound calling and outbound dialer
- Built-in IVR builder
- Omnichannel digital channel scope
- Workforce management included
- Supports up to 600 agents
What to know first
- No free plan
- Annual pricing requires 10 or more agents
- Small teams pay $70 a month
- Web platform only
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Contact Center — annual | annual plan · 10 or more agents | $57 a month |
| Contact Center — monthly | monthly subscription · 10 or more agents | $63 a month |
| Contact Center — small team | for fewer than 10 agents · fewer than 10 agents | $70 a month |
As voiptimecloud.com lists them, read 21 Sept 2026. The maker's own page has the final word.
Verdict
VoIPtime Cloud offers core contact-center calling, IVR, omnichannel communication, and workforce management in a web service. Pricing changes with team size and billing term, with no free plan.
Facts from VoIPtime Cloud's own pages
- Digital channel scope
- omnichannel · voiptimecloud.com, 21 Sept 2026
- Founded
- 2010 · voiptimecloud.com, 28 Sept 2026
- Free plan
- No · voiptimecloud.com, 21 Sept 2026
- Inbound calling
- Yes · voiptimecloud.com, 21 Sept 2026
- IVR builder
- Yes · voiptimecloud.com, 21 Sept 2026
- Maximum agents
- 600 · voiptimecloud.com, 21 Sept 2026
- Outbound dialer
- Yes · voiptimecloud.com, 21 Sept 2026
- Paid from
- 57 · voiptimecloud.com, 21 Sept 2026
- Workforce management
- Yes · voiptimecloud.com, 21 Sept 2026
Where VoIPtime Cloud stands on Freedom251
- Call Center Software#104 of 122