Freedom251 › Contact Center Analytics Software
Squaretalk Contact Center Analytics
Visit Squaretalk Contact Center Analytics Alternatives Pricing
What Squaretalk Contact Center Analytics is
Squaretalk Contact Center Analytics is a Windows product for monitoring and analyzing contact center activity. It offers real-time monitoring, speech analytics, sentiment analysis, and service-level reporting. Call recording, browser calling, a desktop app, SIP support, and local presence are also listed. Its dialing options include predictive, random, and dynamic dialing by country and area code. CRM connections include Zoho CRM, Zoho Desk, Zoho SalesIQ, Zoho Recruit, Salesforce, Freshworks, and Pipedrive. Core costs $25 a month, billed annually, with a 3-user minimum; it includes 150 AI analytics minutes per user per month, 12 months of storage retention, and a 100 GB storage data limit. Connect costs $35 a month, billed annually, with a 5-user minimum and higher listed analytics and storage allowances. There is no free plan. Squaretalk was founded in 2010 and is headquartered in Jerusalem, Israel.
Who it suits
It suits contact center teams seeking call analysis, service-level reporting, and CRM integrations. Its plan minimums make the listed tiers relevant to teams with at least 3 users.
What it does well
- Includes real-time monitoring and speech analytics.
- Supports sentiment analysis and service-level reporting.
- Offers seven listed CRM integrations.
- Supports call recording, browser calling, and SIP.
What to know first
- No free plan.
- Core requires at least 3 users.
- Connect requires at least 5 users.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Core | Annual (40% savings) · Minimum 3 users · 150 AI analytics minutes/user/month · 12 months storage retention · 100 GB storage data limit | $25 a month |
| Connect | Annual (40% savings) · Minimum 5 users · 300 AI analytics minutes/user/month · 24 months storage retention · 200 GB storage data limit | $35 a month |
| Scale | Minimum 10 users | On request |
As squaretalk.com lists them, read 20 Sept 2026. The maker's own page has the final word.
Verdict
Squaretalk combines monitoring and analytics with calling features and CRM integrations. Review the annual billing, user minimums, and plan allowances against your team’s needs.
Facts from Squaretalk Contact Center Analytics's own pages
- Founded
- 2010 · squaretalk.com, 28 Sept 2026
- Free plan
- No · squaretalk.com, 20 Sept 2026
- Headquarters
- Jerusalem, Israel · squaretalk.com, 28 Sept 2026
- Paid from
- 25 · squaretalk.com, 20 Sept 2026
Where Squaretalk Contact Center Analytics stands on Freedom251
- Contact Center Analytics Software#21 of 30
- Support Analytics#20 of 25
- Call Center Software#106 of 122