Best ITSM-NG Alternatives in 2026
Updated
20 apps from IT change management software ranked against ITSM-NG on the same published basis.
- 1ITSM-NG vs iTop
- 2ITSM-NG vs FreeITSM
- 3ITSM-NG vs iTop
- 4ITSM-NG vs Pandora RC
- 5ITSM-NG vs Nova-Suite
- 6ITSM-NG vs Vivantio
- 7ITSM-NG vs GLPI
- 8ITSM-NG vs Hornbill IT Asset Management
- 9ITSM-NG vs ChangeGear
- 10ITSM-NG vs IFS Enterprise Service Management
- 11ITSM-NG vs iSupport Service Desk
- 12ITSM-NG vs ManageEngine ServiceDesk Plus
- 13ITSM-NG vs OpenText Service Management
- 14ITSM-NG vs OTOBO
- 15ITSM-NG vs Proactivanet ITSM
- 16ITSM-NG vs USU Knowledge Management
- 17ITSM-NG vs ChangeGate
- 18ITSM-NG vs Matrix42 FastViewer
- 20ITSM-NG vs OMNITRACKER IT Service Management Center
- 21ITSM-NG vs Alloy Navigator
ITSM-NG alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | iTop | 6.6 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 2 | FreeITSM | 6.5 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 3 | iTop | 6.5 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 4 | Pandora RC | 6.5 | Free plan | Free | Linux, Mac, Windows |
| 5 | Nova-Suite | 6.4 | Free plan | Free | API, self-hosted, Web |
| 6 | Vivantio | 6.4 | No | $49/mo | API, self-hosted, Web |
| 7 | GLPI | 5.8 | No | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows |
| 8 | Hornbill IT Asset Management | 5.7 | No | — | Android, API, iOS, Web, Windows |
| 9 | ChangeGear | 5.6 | No | — | Android, API, iOS, self-hosted, Web, Windows |
| 10 | IFS Enterprise Service Management | 5.6 | No | — | Android, iOS, Web, Windows |
| 11 | iSupport Service Desk | 5.6 | No | — | Android, iOS, self-hosted, Web |
| 12 | ManageEngine ServiceDesk Plus | 5.6 | No | $13/mo | Android, iOS, Linux, Mac, Web, Windows |
| 13 | OpenText Service Management | 5.5 | No | — | Android, iOS, Web |
| 14 | OTOBO | 5.5 | No | €325/mo | API, Linux, self-hosted, Web |
| 15 | Proactivanet ITSM | 5.5 | No | — | Android, API, iOS, Web |
| 16 | USU Knowledge Management | 5.5 | No | — | API, Linux, self-hosted, Web, Windows |
| 17 | ChangeGate | 5.4 | No | — | Web |
| 18 | Matrix42 FastViewer | 5.4 | No | €45/mo | Android, iOS, Mac, self-hosted, Web, Windows |
| 20 | OMNITRACKER IT Service Management Center | 5.3 | No | — | Web, Windows, Mac, Linux |
| 21 | Alloy Navigator | 5.2 | No | $19/mo | Android, API, iOS, self-hosted, Web, Windows |
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Questions about ITSM-NG alternatives
What is the best alternative to ITSM-NG?
iTop, number 1 in IT change management software with a score of 6.6 out of 10. The others here: FreeITSM, iTop, Pandora RC and 16 more.
What is the best free alternative to ITSM-NG?
iTop is the best-ranked alternative with a free plan. 5 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.