Best Huawei Cloud Customer Engagement Center Alternatives in 2026
Updated
20 apps from call center software ranked against Huawei Cloud Customer Engagement Center on the same published basis.
- 1Huawei Cloud Customer Engagement Center vs Freshcaller
- 2Huawei Cloud Customer Engagement Center vs OpenScape Contact Center Enterprise
- 3Huawei Cloud Customer Engagement Center vs C-Zentrix Contact Center
- 4Huawei Cloud Customer Engagement Center vs CallHub
- 5Huawei Cloud Customer Engagement Center vs Genesys Cloud CX
- 6Huawei Cloud Customer Engagement Center vs Mitel CX
- 7Huawei Cloud Customer Engagement Center vs Amazon Connect
- 8Huawei Cloud Customer Engagement Center vs 8x8 Contact Center
- 9Huawei Cloud Customer Engagement Center vs Zoom Contact Center
- 10Huawei Cloud Customer Engagement Center vs RingCentral RingCX
- 11Huawei Cloud Customer Engagement Center vs GoTo Contact Center
- 12Huawei Cloud Customer Engagement Center vs Google Contact Center AI Platform
- 13Huawei Cloud Customer Engagement Center vs MiContact Center Business
- 14Huawei Cloud Customer Engagement Center vs Dialpad Support
- 15Huawei Cloud Customer Engagement Center vs Netcall Omnichannel Contact Centre
- 16Huawei Cloud Customer Engagement Center vs Sinch Contact Pro
- 17Huawei Cloud Customer Engagement Center vs Altitude Xperience
- 18Huawei Cloud Customer Engagement Center vs Callision
- 19Huawei Cloud Customer Engagement Center vs Avaya Experience Platform
- 20Huawei Cloud Customer Engagement Center vs storm CONTACT
Huawei Cloud Customer Engagement Center alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Freshcaller | 7.9 | Free plan | $15/mo | Android, iOS, Web |
| 2 | OpenScape Contact Center Enterprise | 7.0 | Android, API, iOS, self-hosted, Web, Windows | ||
| 3 | C-Zentrix Contact Center | 7.0 | Free plan | Free | Android, API, iOS, self-hosted, Web |
| 4 | CallHub | 7.0 | Free plan | $0.05/mo | Android, API, iOS, Mac, Web, Windows |
| 5 | Genesys Cloud CX | 6.9 | No | $75/mo | Web, Windows, Mac, iOS, Android |
| 6 | Mitel CX | 6.9 | API, self-hosted, Web, Windows | ||
| 7 | Amazon Connect | 6.8 | No | Android, API, iOS, Web | |
| 8 | 8x8 Contact Center | 6.8 | Android, API, iOS, Mac, Web, Windows | ||
| 9 | Zoom Contact Center | 6.8 | No | $69/mo | Android, API, iOS, Mac, Web, Windows |
| 10 | RingCentral RingCX | 6.7 | No | $65/mo | API, Mac, Web, Windows |
| 11 | GoTo Contact Center | 6.7 | Android, iOS, Mac, Web, Windows | ||
| 12 | Google Contact Center AI Platform | 6.6 | Android, API, iOS, Web | ||
| 13 | MiContact Center Business | 6.6 | Android, API, iOS, Mac, self-hosted, Web, Windows | ||
| 14 | Dialpad Support | 6.6 | No | $8,095/mo | Android, API, Browser, iOS, Mac, Web, Windows |
| 15 | Netcall Omnichannel Contact Centre | 6.6 | £1,725/mo | Web | |
| 16 | Sinch Contact Pro | 6.6 | API, Web | ||
| 17 | Altitude Xperience | 6.6 | API, self-hosted, Web | ||
| 18 | Callision | 6.6 | Free plan | $19.99/mo | Web |
| 19 | Avaya Experience Platform | 6.5 | No | $48/mo | API, self-hosted, Web |
| 20 | storm CONTACT | 6.5 | API, Web |
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Questions about Huawei Cloud Customer Engagement Center alternatives
What is the best alternative to Huawei Cloud Customer Engagement Center?
Freshcaller, number 1 in call center software with a score of 7.9 out of 10. The others here: OpenScape Contact Center Enterprise, C-Zentrix Contact Center, CallHub and 16 more.
What is the best free alternative to Huawei Cloud Customer Engagement Center?
Freshcaller is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.




























