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Ringflow Contact Center

by Ringflow Contact Center

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Visit Ringflow Contact Center Alternatives Pricing

Ringflow Contact Center's own site

What Ringflow Contact Center is

Ringflow Contact Center routes voice, chat, email, and SMS through one agent workspace, so agents do not need separate channel applications. Inbound and outbound calling include multi-level IVR and skills-based routing, while outbound campaigns have TCPA compliance controls. Email queues provide shared inboxes, SLA timers, auto-assignment, and conversation history. Two-way SMS and MMS use the existing customer number, and proactive or reactive chat shares the same workspace. Supervisors receive live wallboards, more than 50 reports, custom dashboards, QA scoring, sentiment trends, and coaching flags. AI agent assist supplies transcription, knowledge suggestions, compliance prompts, and summaries. Integrations listed include HubSpot, Salesforce, Zoho, and Pipedrive. Free porting covers US local, toll-free, and most international numbers with zero downtime. Starter costs $7.99 a month billed annually with a one-seat minimum; Professional is 15.99 USD with three seats; Enterprise is 25.99 USD with 10 seats. A 14-day trial requires no card. Platforms are web, iOS, and Android. Ringflow lists STIR/SHAKEN and robocall mitigation protections.

Who it suits

It suits contact-center teams handling several communication channels from one workspace. Supervisors needing wallboards, reports, quality controls, and AI assistance may find the listed tools relevant.

What it does well

  • Unified voice, chat, email, SMS
  • Multi-level IVR and skills routing
  • Live wallboards and 50+ reports
  • AI transcription and summaries
  • 14-day trial without card

What to know first

  • No free plan
  • Annual billing listed
  • Minimum seats on paid plans
  • Custom plan price unlisted

Plans

PlanBilled and limitsPrice
StarterBilled annually; minimum 1 seat · Minimum 1 seat · Business SMS: 10K segments/month fair use$7.99 a month
ProfessionalBilled annually; minimum 3 seats · Minimum 3 seats · AI chatbot: 1,000 conversations/month$15.99 a month
EnterpriseBilled annually; minimum 10 seats · Minimum 10 seats · AI receptionist: 300 minutes/month$25.99 a month
CustomMinimum 50 seatsOn request
Free trial—On request

As ringflow.com lists them, read 23 Sept 2026. The maker's own page has the final word.

Verdict

Ringflow Contact Center brings omnichannel handling, routing, reporting, and AI assistance into one workspace. Check each plan’s seat minimum and included allowance before choosing a tier.

Facts from Ringflow Contact Center's own pages

AI agent assist
AI assist provides transcription, knowledge suggestions, compliance prompts, and summaries. · ringflow.com, 28 Sept 2026
Analytics reporting
Supervisors get live wallboards, 50+ reports, and custom dashboards. · ringflow.com, 28 Sept 2026
Unified workspace
Voice, chat, email, and SMS are routed into one agent workspace. · ringflow.com, 28 Sept 2026
Live chat routing
Proactive and reactive chat uses the shared agent workspace. · ringflow.com, 28 Sept 2026
Company location
Ringflow lists an address in Dover, Delaware, United States. · ringflow.com, 28 Sept 2026
Digital channel scope
omnichannel · ringflow.com, 23 Sept 2026
Email queue features
Email queues include shared inboxes, SLA timers, auto-assignment, and conversation history. · ringflow.com, 28 Sept 2026
Founded
2019 · ringflow.com, 28 Sept 2026
Free plan
No · ringflow.com, 23 Sept 2026
Trial length
The trial lasts 14 days. · ringflow.com, 28 Sept 2026
Headquarters
United States · ringflow.com, 28 Sept 2026
Inbound calling
Yes · ringflow.com, 23 Sept 2026
Named integrations
Listed integrations include HubSpot, Salesforce, Zoho, and Pipedrive. · ringflow.com, 28 Sept 2026
IVR builder
Yes · ringflow.com, 23 Sept 2026
Minimum seat count
There is no minimum seat count. · ringflow.com, 28 Sept 2026
Number porting
Free porting covers US local, toll-free, and most international numbers with zero downtime. · ringflow.com, 28 Sept 2026
Outbound compliance
Outbound campaigns include built-in TCPA compliance controls. · ringflow.com, 28 Sept 2026
Outbound dialer
Yes · ringflow.com, 23 Sept 2026
Pricing details
The page directs visitors to see pricing but states no paid amount. · ringflow.com, 28 Sept 2026
Security protections
The page lists STIR/SHAKEN and robocall mitigation. · ringflow.com, 28 Sept 2026
Separate apps
Agents do not need separate apps for each channel. · ringflow.com, 28 Sept 2026
SMS and MMS
Two-way SMS and MMS are handled in the agent desktop on the existing customer number. · ringflow.com, 28 Sept 2026
Paid from
7.99 · ringflow.com, 23 Sept 2026
Supervisor controls
Supervisors can use wallboards, QA scoring, sentiment trends, coaching flags, and custom dashboards. · ringflow.com, 28 Sept 2026

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