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Ringflow Contact Center

What Ringflow Contact Center is
Ringflow Contact Center routes voice, chat, email, and SMS through one agent workspace, so agents do not need separate channel applications. Inbound and outbound calling include multi-level IVR and skills-based routing, while outbound campaigns have TCPA compliance controls. Email queues provide shared inboxes, SLA timers, auto-assignment, and conversation history. Two-way SMS and MMS use the existing customer number, and proactive or reactive chat shares the same workspace. Supervisors receive live wallboards, more than 50 reports, custom dashboards, QA scoring, sentiment trends, and coaching flags. AI agent assist supplies transcription, knowledge suggestions, compliance prompts, and summaries. Integrations listed include HubSpot, Salesforce, Zoho, and Pipedrive. Free porting covers US local, toll-free, and most international numbers with zero downtime. Starter costs $7.99 a month billed annually with a one-seat minimum; Professional is 15.99 USD with three seats; Enterprise is 25.99 USD with 10 seats. A 14-day trial requires no card. Platforms are web, iOS, and Android. Ringflow lists STIR/SHAKEN and robocall mitigation protections.
Who it suits
It suits contact-center teams handling several communication channels from one workspace. Supervisors needing wallboards, reports, quality controls, and AI assistance may find the listed tools relevant.
What it does well
- Unified voice, chat, email, SMS
- Multi-level IVR and skills routing
- Live wallboards and 50+ reports
- AI transcription and summaries
- 14-day trial without card
What to know first
- No free plan
- Annual billing listed
- Minimum seats on paid plans
- Custom plan price unlisted
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | Billed annually; minimum 1 seat · Minimum 1 seat · Business SMS: 10K segments/month fair use | $7.99 a month |
| Professional | Billed annually; minimum 3 seats · Minimum 3 seats · AI chatbot: 1,000 conversations/month | $15.99 a month |
| Enterprise | Billed annually; minimum 10 seats · Minimum 10 seats · AI receptionist: 300 minutes/month | $25.99 a month |
| Custom | Minimum 50 seats | On request |
| Free trial | — | On request |
As ringflow.com lists them, read 23 Sept 2026. The maker's own page has the final word.
Verdict
Ringflow Contact Center brings omnichannel handling, routing, reporting, and AI assistance into one workspace. Check each plan’s seat minimum and included allowance before choosing a tier.
Facts from Ringflow Contact Center's own pages
- AI agent assist
- AI assist provides transcription, knowledge suggestions, compliance prompts, and summaries. · ringflow.com, 28 Sept 2026
- Analytics reporting
- Supervisors get live wallboards, 50+ reports, and custom dashboards. · ringflow.com, 28 Sept 2026
- Unified workspace
- Voice, chat, email, and SMS are routed into one agent workspace. · ringflow.com, 28 Sept 2026
- Live chat routing
- Proactive and reactive chat uses the shared agent workspace. · ringflow.com, 28 Sept 2026
- Company location
- Ringflow lists an address in Dover, Delaware, United States. · ringflow.com, 28 Sept 2026
- Digital channel scope
- omnichannel · ringflow.com, 23 Sept 2026
- Email queue features
- Email queues include shared inboxes, SLA timers, auto-assignment, and conversation history. · ringflow.com, 28 Sept 2026
- Founded
- 2019 · ringflow.com, 28 Sept 2026
- Free plan
- No · ringflow.com, 23 Sept 2026
- Trial length
- The trial lasts 14 days. · ringflow.com, 28 Sept 2026
- Headquarters
- United States · ringflow.com, 28 Sept 2026
- Inbound calling
- Yes · ringflow.com, 23 Sept 2026
- Named integrations
- Listed integrations include HubSpot, Salesforce, Zoho, and Pipedrive. · ringflow.com, 28 Sept 2026
- IVR builder
- Yes · ringflow.com, 23 Sept 2026
- Minimum seat count
- There is no minimum seat count. · ringflow.com, 28 Sept 2026
- Number porting
- Free porting covers US local, toll-free, and most international numbers with zero downtime. · ringflow.com, 28 Sept 2026
- Outbound compliance
- Outbound campaigns include built-in TCPA compliance controls. · ringflow.com, 28 Sept 2026
- Outbound dialer
- Yes · ringflow.com, 23 Sept 2026
- Pricing details
- The page directs visitors to see pricing but states no paid amount. · ringflow.com, 28 Sept 2026
- Security protections
- The page lists STIR/SHAKEN and robocall mitigation. · ringflow.com, 28 Sept 2026
- Separate apps
- Agents do not need separate apps for each channel. · ringflow.com, 28 Sept 2026
- SMS and MMS
- Two-way SMS and MMS are handled in the agent desktop on the existing customer number. · ringflow.com, 28 Sept 2026
- Paid from
- 7.99 · ringflow.com, 23 Sept 2026
- Supervisor controls
- Supervisors can use wallboards, QA scoring, sentiment trends, coaching flags, and custom dashboards. · ringflow.com, 28 Sept 2026
Where Ringflow Contact Center stands on Freedom251
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