Freedom251 › Call & Contact Center Software
RingQ
by RingQ
What RingQ is
RingQ Cloud CX is contact center software combining cloud PBX and customer-service tools. It unifies voice, chat, email, social, and other channels in one interface, with call queues, IVR, wallboards, predictive and automatic dialers, reporting, and custom routing. The platform includes an auto attendant, voicemail transcription, AI-powered routing, live transcriptions, predictive analytics, and real-time analytics. Deployment options include hosted, on-premises, self-hosted, and PBX appliance setups. RingQ offers web, Windows, macOS, iOS, Android, and browser-extension access. CRM integrations listed are Cliniko, AutoTask, Zoho Desk, Salesforce, Zendesk, and HubSpot; Zoho CRM, Odoo, and Microsoft Dynamics 365 are marked coming soon. Security controls include SSO, one-time passwords, TLS, SRTP, blocking rules, and AI spam blocking. Pricing is on request, with a 14-day trial costing free for up to 10 users. Enterprise plans list channel or instance limits but no prices.
Who it suits
RingQ targets businesses from boutique hotels and regional call centers to growing enterprises. It suits teams needing omnichannel contact handling, CRM calling, flexible deployment, and configurable security controls.
What it does well
- Omnichannel interface for voice, chat, email, and social
- Hosted, on-premises, self-hosted, and appliance deployment
- AI routing, transcriptions, and analytics
- CRM caller popups, logs, and click-to-call
- 14-day trial for up to 10 users
What to know first
- No free plan
- Single-tenant plan requires ten channels annually
- End-to-end encryption features are closed beta
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free Trial | 14 Day Free Trial · Up to 10 users · Free Web Meetings · Hosted by RingQ · iOS & Android Apps · Contact Center Features · AI Features | Free |
| Enterprise Single-Tenant | Tailored to your deployment · Unlimited features, users, and messages · Minimum 10 channels/annum · Additional channels in sets of 5 | On request |
| Enterprise Multi-Tenant | Tailored to your deployment · 75 instances/server · 1500 users/server · Unlimited features and messages | On request |
As ringq.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
RingQ combines contact-center operations, PBX deployment choices, CRM connections, and AI features for organizations with varied infrastructure needs. Its paid model and request-based enterprise pricing make the trial the clearest way to assess fit.
Facts from RingQ's own pages
- AI and analytics
- The platform advertises AI-powered call routing, live transcriptions, predictive analytics, and real-time analytics. · ringq.com, 12 Oct 2026
- Auto attendant
- Yes · ringq.com, 22 Sept 2026
- Call routing
- custom · ringq.com, 22 Sept 2026
- Certification
- RingQ states it is certified to ISO/IEC 27001:2022, with certification covering management, development, operations, and support for hosted cloud PBX. · ringq.com, 12 Oct 2026
- Contact center features
- Listed features include call queues, IVR, wallboards, predictive and automatic dialers, call reporting, and call routing. · ringq.com, 12 Oct 2026
- CRM calling
- RingQ describes automatic caller record popups, call logs and journals synced to CRM, and click-to-call from the CRM interface. · ringq.com, 12 Oct 2026
- CRM integrations
- Available CRM integrations listed are Cliniko, AutoTask, Zoho Desk, Salesforce, Zendesk, and HubSpot; Zoho CRM, Odoo, and Microsoft Dynamics 365 are marked coming soon. · ringq.com, 12 Oct 2026
- Deployment
- RingQ offers hosted, on-premises, self-hosted, and PBX appliance deployment options. · ringq.com, 12 Oct 2026
- Desktop and mobile apps
- Yes · ringq.com, 22 Sept 2026
- Free plan
- No · ringq.com, 22 Sept 2026
- Headquarters
- Houston, Texas, United States · ringq.com, 28 Sept 2026
- Omnichannel
- RingQ says its platform unifies voice, chat, email, social, and other channels in one interface. · ringq.com, 12 Oct 2026
- Other integrations
- RingQ lists Microsoft and Google single sign-on integrations and says it integrates with Microsoft Teams. · ringq.com, 12 Oct 2026
- Platforms
- RingQ lists apps for iOS, Android, web, Windows, macOS, and Chrome, as well as a WordPress option. · ringq.com, 12 Oct 2026
- Product
- RingQ describes Cloud CX as contact center software for customer-centric teams, with cloud PBX and contact center capabilities. · ringq.com, 12 Oct 2026
- Security controls
- Listed controls include SSO, one-time passwords, TLS and SRTP, IP and country blocking, and AI-based spam blocking. · ringq.com, 12 Oct 2026
- Security feature status
- The security page labels end-to-end encrypted calls and team chats as closed beta features. · ringq.com, 12 Oct 2026
- Support and onboarding
- The pricing page directs enterprise customers to contact RingQ about a deployment tailored to their infrastructure. · ringq.com, 12 Oct 2026
- Voicemail transcription
- Yes · ringq.com, 22 Sept 2026
- Who it is for
- RingQ says it serves businesses of different sizes, including boutique hotels, regional call centers, and growing enterprises. · ringq.com, 12 Oct 2026
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