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Instead of Genesys Cloud CX

Genesys Cloud CX alternatives

Apps that do what Genesys Cloud CX does, from the contact center as a service - enterprise software list, the ones you can start free with first.

  1. 1

    Agentforce Contact Center

    Free trial AndroidAPIExtension+2
    6.6 From $75/user/mo Visit site
  2. 2

    Amazon Connect

    Free trial AndroidAPIiPhone+1
    6.5 Free plan Visit site
  3. 3

    Google Contact Center AI Platform

    Free trial AndroidAPIiPhone+1
    6.3 Pricing on request Visit site
  4. 4

    Luware Nimbus

    by Luware Nimbus
    Free trial AndroidAPIiPhone+2
    6.2 From $85/user · 30-day trial Visit site
  5. 5

    MaxContact Auto QA

    by MaxContact Auto QA
    Free trial APIExtensionWeb+1
    6.2 Pricing on request Visit site
  6. 6

    Microsoft Dynamics 365 Sales

    by Microsoft Dynamics 365 Sales
    Free trial AndroidAPIiPhone+1
    6.2 From $65/user/mo (annual) · 30-day trial Visit site
  7. 7

    Odigo

    by Odigo
    Free trial AndroidAPIiPhone+1
    6.1 From €40/user/mo (annual) Visit site
  8. 8

    Bright Pattern Contact Center

    by Bright Pattern Contact Center
    Paid APIMacSelf-hosted+2
    6.0 Pricing on request Visit site
  9. 9

    Avaya Experience Platform

    by Avaya Experience Platform
    Paid APISelf-hostedWeb
    5.9 Pricing on request Visit site
  10. 10

    Softdial Contact Center

    by Softdial Contact Center
    Free trial APISelf-hostedWeb
    5.9 Pricing on request Visit site
  11. 11

    UJET

    by UJET
    Free trial AndroidAPIiPhone+1
    5.9 From $65/user/mo Visit site
  12. 12

    GoTo Contact Center

    Paid AndroidAPIExtension+4
    5.8 Pricing on request Visit site
  13. 13

    Twilio Flex

    by Twilio Flex
    Free trial APISelf-hostedWeb
    5.8 From $1/user Visit site
  14. 14

    Alvaria Cloud

    by Alvaria Cloud
    Paid APIWeb
    5.5 Pricing on request Visit site
  15. 15

    Convoso

    by Convoso
    Paid Web
    5.5 Pricing on request Visit site
  16. 16

    VCC Live

    Paid AndroidAPIWeb+1
    5.4 Visit site
  17. 17

    Zoom Contact Center

    Paid AndroidAPIiPhone+3
    5.3 Pricing on request Visit site
  18. 18

    NICE CXone

    by NICE CXone
    Paid Web
    5.2 From $110/mo Visit site
  19. 19

    Sprinklr Service

    by Sprinklr Service
    Paid APIWeb
    5.2 Pricing on request Visit site
  20. 20

    Puzzel AI

    by Puzzel AI
    Paid Web
    5.1 Pricing on request Visit site
  21. 21

    Dialpad AI Contact Center

    Paid AndroidiPhoneMac+2
    5.0 From $80/user/mo (annual) · 14-day trial Visit site
  22. 22

    Talkdesk CX Cloud

    Paid Web
    5.0 From $85/user/mo Visit site
  23. 23

    Verint Open CCaaS

    Paid APIWeb
    5.0 Pricing on request Visit site
  24. 24

    Five9 Intelligent CX Platform

    Paid Web
    4.5 From $119/user/mo Visit site

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