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Best Genesys Cloud CX Alternatives in 2026

12 apps from call center software ranked against Genesys Cloud CX on the same published basis.

  1. 1
    Freshcaller Free plan AndroidiOSWeb $15/mo7.9
    Genesys Cloud CX vs Freshcaller
  2. 2
    CallHub Free plan AndroidapiiOSMacWeb $0.05/mo7.0
    Genesys Cloud CX vs CallHub
  3. 4
    Amazon Connect Free trial AndroidapiiOSWeb 6.8
    Genesys Cloud CX vs Amazon Connect
  4. 5
    8x8 Contact Center AndroidapiiOSMacWeb 6.8
    Genesys Cloud CX vs 8x8 Contact Center
  5. 6
    RingCentral RingCX apiMacWebWin $65/mo6.7
    Genesys Cloud CX vs RingCentral RingCX
  6. 7
    OpenScape Contact Center Enterprise WebWin 6.7
    Genesys Cloud CX vs OpenScape Contact Center Enterprise
  7. 8
    C-Zentrix Contact Center Free plan Web Free6.7
    Genesys Cloud CX vs C-Zentrix Contact Center
  8. 9
    Mitel CX 6.6
    Genesys Cloud CX vs Mitel CX
  9. 10
    GoTo Contact Center WinMaciOSAndroidWeb 6.6
    Genesys Cloud CX vs GoTo Contact Center
  10. 11
    Dialpad Support Free trial AndroidapiextensioniOSMac $8,095/mo6.6
    Genesys Cloud CX vs Dialpad Support
  11. 12
    Google Contact Center AI Platform WebiOSAndroid 6.5
    Genesys Cloud CX vs Google Contact Center AI Platform
  12. 13
    MiContact Center Business 6.5
    Genesys Cloud CX vs MiContact Center Business
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