Talkdesk CX Cloud
Talkdesk CX Cloud is ranked #16 of 93 in call center software on Freedom251. It runs on Web. There is no free plan. Paid plans start at $85/mo.
Talkdesk CX Cloud plans and pricing
All plansDigital Essentials $85/mo Prices are based on a minimum 3 year commitment to these Editions. Digital engagement including email, chat, SMS, and social messaging · Studio and routing · API access · Real-time dashboards · Business intelligence · Quality management talkdesk.com · 23 Sept 2026
Voice Essentials $105/mo Prices are based on a minimum 3 year commitment to these Editions. Voice engagement · Studio and routing · API access · Real-time dashboards · Business intelligence · Quality management talkdesk.com · 23 Sept 2026
Elite $165/mo Prices are based on a minimum 3 year commitment to these Editions. Everything in Digital and Voice Essentials · Custom reporting · Performance management · Screen recording · Workforce management · Proactive outbound engagement talkdesk.com · 23 Sept 2026
Compared on call center software
- Free plan
- No
- Supported channels
- voice, web chat, SMS, WhatsApp, Digital Connect
- Workflow actions
- Yes
- Human handoff
- Yes
- Voice support
- Yes
- Multilingual support
- Yes
- API access
- Yes
