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Diabolocom
by Diabolocom
What Diabolocom is
Diabolocom is a paid, web-based contact center product from a company founded in 2005 and headquartered in Paris, France. Its listed communication tools include inbound calling, an outbound dialer, and an IVR builder. The digital channel scope is omnichannel, and workforce management is included. The Voice plan costs $60 a month per user, billed monthly. That price is based on a three-year commitment and requires at least 150 named licenses. The Omnichannel plan costs $99 a month per user under the same monthly billing, commitment, and minimum-license terms. There is no free plan. An Ultimate plan is listed without a price and includes everything in Omnichannel, plus Automated Quality Monitoring, AI Agent Assist, AI Transcription, AI Summary, and AI Voice Analytics. The listed platform is web. Organizations can therefore choose between two priced per-user plans or review the additional capabilities in Ultimate before requesting its price. The product website is diabolocom.com.
Who it suits
It suits organizations seeking web-based contact-center calling, IVR, outbound dialing, omnichannel channels, and workforce management. The priced plans are structured for deployments with at least 150 named licenses.
What it does well
- Inbound calling and outbound dialer included
- IVR builder supports call-flow setup
- Omnichannel digital channel scope
- Workforce management included
- Ultimate adds listed AI and quality tools
What to know first
- No free plan
- Voice requires a three-year commitment
- Plans require at least 150 named licenses
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Voice | Monthly per-user license; price based on a 3-year commitment and minimum 150 named licenses · 150 named licenses | $60 a month |
| Omnichannel | Monthly per-user license; price based on a 3-year commitment and minimum 150 named licenses · 150 named licenses | $99 a month |
| Ultimate | Everything in Omnichannel · Automated Quality Monitoring · AI Agent Assist · AI Transcription · AI Summary · AI Voice Analytics | On request |
As diabolocom.com lists them, read 22 Sept 2026. The maker's own page has the final word.
Verdict
Diabolocom provides core contact-center calling with omnichannel and workforce features. Its published Voice and Omnichannel prices apply only with a long commitment and sizable license minimum.
Facts from Diabolocom's own pages
- Digital channel scope
- omnichannel · diabolocom.com, 22 Sept 2026
- Founded
- 2005 · diabolocom.com, 28 Sept 2026
- Free plan
- No · diabolocom.com, 22 Sept 2026
- Headquarters
- Paris, France · diabolocom.com, 28 Sept 2026
- Inbound calling
- Yes · diabolocom.com, 22 Sept 2026
- IVR builder
- Yes · diabolocom.com, 22 Sept 2026
- Outbound dialer
- Yes · diabolocom.com, 22 Sept 2026
- Paid from
- 60 · diabolocom.com, 22 Sept 2026
- Workforce management
- Yes · diabolocom.com, 22 Sept 2026
Where Diabolocom stands on Freedom251
- Call & Contact Center Software#18 of 29
- Call Center Software#80 of 122