Instead of Freshcaller
Freshcaller alternatives
Freshcaller brings together cloud contact-center functions for support, sales, IT, and HR teams. It offers multiple business numbers, an auto attendant, voicemail transcription, and advanced inbound routing, plus recordings, post-call transcripts, live dashboards, and voice bots. Teams can route calls by team, time, or intent, and agents can call within Freshdesk and turn calls into tickets. A free plan is available; paid plans start at $15/user/mo (annual), with pay-per-minute charges and varying included-minute allowances.
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Microsoft Teams
by Microsoft TeamsFree plan AndroidiPhoneLinux+3Teams needing Microsoft 365 collaboration across devices — Microsoft Teams emphasizes channels, guest access, unlimited message history, and Microsoft 365 integrations rather than Freshcaller’s contact-center functions.
Free plan Visit site - 2
3CX
by 3CXFree plan WebWindowsLinux+3Businesses wanting a multi-platform phone system — 3CX offers advanced call routing, an auto attendant, voicemail transcription, and desktop and mobile apps, with support for Linux and macOS.
Free plan · paid from $300/yr Visit site - 3
PortSIP PBX
Free plan AndroidAPIiPhone+4Providers building multi-tenant communications services — PortSIP PBX adds SMS, WhatsApp, team messaging, voice and video meetings, and customer-controlled deployment options.
Free plan Visit site - 4
VitalPBX
by VitalPBXFree plan AndroidAPIExtension+6Businesses seeking a Linux-based Asterisk phone system — VitalPBX is a Linux-based phone system built on Asterisk, with custom call routing and self-hosted availability.
Free plan · paid from $100/mo Visit site - 5
Zadarma
by ZadarmaFree plan WebWindowsMac+2Small teams wanting multiple numbers and up to 10 users — Zadarma supports up to 10 included users and multiple business numbers, with a 7-day trial and a $39/mo annual starting price.
Free plan · paid from $39/mo (annual) · 7-day trial Visit site - 6
OnSIP
by OnSIPFree plan AndroidiPhoneMac+2Small teams needing a phone service for five users — OnSIP has a five-user allowance and a 30-day trial, alongside multiple numbers, an auto attendant, and custom routing.
Free plan · paid from $18.95/user/mo · 30-day trial Visit site - 7
Talkroute
Free trial AndroidiPhoneLinux+3Businesses wanting unlimited U.S. and Canada calling — Talkroute includes unlimited calling, including U.S. and Canada minutes subject to reasonable use policies, and has no free plan.
From $19/mo · 7-day trial Visit site - 8
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VoIPBin
Free plan APILinuxSelf-hosted+1 - 13
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GOautodial
Free plan APILinuxSelf-hosted+1 - 16
Comcent
Free plan APILinuxSelf-hosted+1 - 17
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SIP.IO
Free plan APIWeb - 21
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Amazon Connect
Free trial AndroidAPIiPhone+1 - 23
Google Contact Center AI Platform
Free trial AndroidAPIiPhone+1 - 24
Dialpad Support
Free trial AndroidAPIExtension+4 - 25
Agentforce Contact Center
Free trial AndroidAPIExtension+2 - 26
Exotel Contact Center
Free trial APILinuxMac+2 - 27
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An alternative may fit better if you need a broader collaboration workspace, a different deployment setup, or a distinct price and user limit. Microsoft Teams centers on team messaging and Microsoft 365 integrations, while the other options focus more directly on phone systems or communications platforms. Compare each product’s call-routing and voicemail capabilities, supported devices, deployment choices, included users, and starting price. Also consider whether Freshcaller’s contact-center tools and Freshdesk connection matter more than another product’s wider communications scope.