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MyOperator
by MyOperator
What MyOperator is
MyOperator combines calls, WhatsApp messaging, and AI-powered chat and voice bots in a cloud customer communication platform. Its calling suite includes IVR, virtual numbers, outbound dialers, call tracking, recordings, and smart routing. The WhatsApp suite uses the official WhatsApp Business API and offers automation, campaigns, broadcasts, shared inboxes, and handovers between agents. AI agents can provide first responses, qualify leads, and route conversations, with human handovers that retain conversation context.
MyOperator is available on Android, iOS, and the web, with API access. Listed integrations include Shopify, Zoho CRM, Bigin, Zoho Recruit, Zoho PhoneBridge, Freshdesk, LeadSquared, SalezShark, Truecaller for Business, Bulk SMS API, Zoho Desk, and API/webhooks. The company describes AWS-hosted infrastructure, VPC isolation, and 128-bit SSL encryption, and says its information security management system is ISO/IEC 27001:2013 certified.
There is no free plan, but a limited-feature trial provides a sandbox account for trying WhatsApp campaigns, call routing, or AI agents. The Sedan plan costs ₹5,000/mo (annual), and SUV costs ₹15,000/mo (annual). Plans are billed yearly, GST is applicable, and Meta charges are additional. MyOperator began in 2011 and says it serves more than 12,000 businesses, with over 2 billion conversations powered.
Who it suits
MyOperator suits businesses that want to manage cloud calling, WhatsApp communication, and AI-assisted conversations in one platform. Its combination of mobile and web access, integrations, and multi-agent handovers may suit teams routing customer conversations between automated agents and people.
What it does well
- Combines calls, WhatsApp, and AI chat and voice bots.
- Calling tools include IVR, dialers, call tracking, and recordings.
- WhatsApp suite supports shared inboxes and agent handovers.
- Available on Android, iOS, web, and API.
- Lists integrations across commerce, CRM, support, and messaging.
What to know first
- There is no free plan.
- Plans are billed yearly, with GST applicable.
- Meta charges are additional.
- Sedan and SUV plans each list 10 users.
Limits
The limited-feature trial uses a sandbox account. Sedan and SUV each list 10 users; their plans are billed yearly, GST applies, and Meta charges are additional.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Sedan | yearly; GST applicable · 10 users · unlimited calling and WhatsApp · IVR · call recording · WhatsApp chat and broadcasts · team/department setup · basic reports · Shopify integration | ₹5,000 a month |
| SUV | yearly; GST applicable · 10 users · everything in Sedan · higher calling and broadcast capacity · web-call whispering/barging · smart IVR and routing · after-call WhatsApp automation · CRM and 100+ integrations · webhooks/API · real-time dashboards · agent shifts | ₹15,000 a month |
| Enterprise | Custom AI agent deployment · Custom users and channel configuration · Dedicated Customer Success Manager · SLA-backed uptime guarantee · Enterprise governance and audit logs · Quarterly business reviews | On request |
| Truecaller Business add-on | starts at; GST applicable · Truecaller Business caller identity and reputation features | ₹30,000 a month |
| 1800 Toll-Free add-on | starts at; GST applicable · Professional 1800 toll-free line | ₹500 a month |
| Auto-Dialer add-on | per user; starts at; SUV and AI Team only · Auto-dialer capability | ₹700 a month |
| Enterprise Plan | Contact sales · Custom agent deployment · Custom users and channel configuration · Dedicated customer success manager · SLA-backed uptime guarantee | On request |
| AI Team | yearly; GST applicable · 10 users plus AI agents and AI manager · everything in SUV · voice/chat agents · AI workflows · human handover · advanced integrations · managed services · priority support | On request |
As myoperator.com lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://myoperator.com/.
- Use the limited-feature trial and sandbox account to try WhatsApp campaigns, call routing, or AI agents.
- Choose a plan; Sedan is ₹5,000/mo (annual) and SUV is ₹15,000/mo (annual).
- Access the platform through Android, iOS, the web, or API.
Verdict
Pick MyOperator if your team wants calling, WhatsApp, and AI agents in a shared customer communication platform, with a limited-feature sandbox trial to explore selected workflows. Look elsewhere if you need a free plan or do not want yearly billing and additional GST and Meta charges.
Questions
Does MyOperator have a free plan?
No. It offers a limited-feature trial with a sandbox account.
How much do the listed plans cost?
Sedan is ₹5,000/mo (annual), and SUV is ₹15,000/mo (annual). Both plans are billed yearly; GST applies and Meta charges are additional.
Which platforms does MyOperator support?
It is available on Android, iOS, and the web, with API access.
What can I try in the trial?
The sandbox trial can be used to try WhatsApp campaigns, call routing, or AI agents.
What integrations are listed?
They include Shopify, Zoho CRM, Bigin, Zoho Recruit, Zoho PhoneBridge, Freshdesk, LeadSquared, SalezShark, Truecaller for Business, Bulk SMS API, Zoho Desk, and API/webhooks.
What does the platform say about security?
MyOperator says its information security management system is ISO/IEC 27001:2013 certified and describes AWS-hosted infrastructure, VPC isolation, and 128-bit SSL encryption.
Facts from MyOperator's own pages
- AI agents
- AI voicebots and chatbots handle first responses, qualification and routing, with human escalation when needed. · myoperator.com, 15 Oct 2026
- Analytics
- The platform offers unified dashboards and reporting across calls, WhatsApp and human/AI activity. · myoperator.com, 15 Oct 2026
- API authentication
- API groups use x-api-key headers, calling API key plus secret-key headers, or a token parameter depending on the endpoint family. · support.myoperator.com, 15 Oct 2026
- API availability
- Full API and webhook access is stated as available on SUV and Enterprise AI plans; some accounts must contact support to enable it. · support.myoperator.com, 15 Oct 2026
- API coverage
- Public API groups cover WhatsApp templates/campaigns, contacts, outbound calling, users, calls and inbound webhooks. · support.myoperator.com, 15 Oct 2026
- Apple App Store rating
- The MyOperator iOS app is rated 3.1 out of 5 from 10 ratings. · apps.apple.com, 15 Oct 2026
- Calling
- Its cloud call suite includes IVR, virtual numbers, dialers, call tracking, recordings, and smart routing. · myoperator.com, 4 Oct 2026
- Call suite
- The call product provides IVR, virtual numbers, dialers, call tracking, recordings and routing for inbound and outbound operations. · myoperator.com, 15 Oct 2026
- Company
- The company says MyOperator began in 2011 and serves more than 12,000 businesses with over 2 billion conversations powered. · myoperator.com, 4 Oct 2026
- Company legal name
- The maker is Voicetree Technologies Pvt Ltd. · myoperator.com, 15 Oct 2026
- Company size
- The company says it has more than 250 professionals; YourStory lists 251–500 employees. · myoperator.com, 15 Oct 2026
- Documentation depth
- The help center contains endpoint references, authentication tables, setup procedures and integration guides, including Zoho CRM. · support.myoperator.com, 15 Oct 2026
- Founded
- MyOperator says its journey began in 2011 as a bootstrapped cloud-telephony venture. · myoperator.com, 15 Oct 2026
- Free plan
- No · myoperator.com, 20 Sept 2026
- Funding and ownership
- MyOperator describes itself as bootstrapped, and YourStory reports no external investment in its early profitability story. · myoperator.com, 15 Oct 2026
- Google Play app
- MyOperator Dialer is listed at 4.0 out of 5 from 143 reviews, with 10K+ downloads and a 3+ content rating. · play.google.com, 15 Oct 2026
- Headquarters
- The company lists Noida, Uttar Pradesh, India as headquarters. · yourstory.com, 15 Oct 2026
- Integrations
- The integration catalog lists Shopify, Zoho CRM, Bigin, Zoho Recruit, Zoho PhoneBridge, Freshdesk, LeadSquared, SalezShark, Truecaller, Bulk SMS API, Zoho Desk and API/webhooks. · myoperator.com, 15 Oct 2026
- Legal entity
- The website footer identifies Voicetree Technologies Pvt Ltd as the copyright holder. · myoperator.com, 4 Oct 2026
- Limit: billing transparency
- App Store and Trustpilot reviewers allege unexpected charges, unclear WhatsApp balances, refund problems and features activated without consent. · apps.apple.com, 15 Oct 2026
- Limit: configuration
- Software Advice reviewers mention difficulty designing call structures and missing options such as a thank-you voice note after IVR recordings. · softwareadvice.com, 15 Oct 2026
- Limit: support and reliability
- Reviews report dropped calls, poor call quality, outages, delayed responses and weak post-sale support. · trustpilot.com, 15 Oct 2026
- Mobile apps
- The Dialer app is available for Android and iOS and requires an active MyOperator outgoing subscription. · support.myoperator.com, 15 Oct 2026
- No-code builder
- MyOperator says customers can design and deploy call or WhatsApp AI agents without coding. · myoperator.com, 15 Oct 2026
Where MyOperator stands on Freedom251
- Call Center Software#3 of 122
- Contact Center Software#2 of 38
- Business Phone Systems#10 of 167
- WhatsApp Customer Service Software#5 of 34
- Cloud PBX Software#4 of 27
- Cloud Telephony Solutions#4 of 24
- IVR Software#5 of 22