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Best IVR Software in 2026

Automated phone menus can help direct callers and collect input, and IVR software varies in how it supports those interactions. Compared on speech input, supported languages, and visual flow builder, the entries show options for shaping caller paths. Call recording and concurrent calls may matter for day-to-day operations, while webhooks or API can be relevant when linking call flows with other systems. Momo Business IVR, Teloz IVR, and Voicent are among the options to examine. Check the listed free-plan availability and paid-from pricing alongside these capabilities to find a fit for your calling requirements.

  1. 1

    CallFire IVR

    Free plan AndroidAPIiPhone+1

    CallFire IVR combines call routing, response collection, and reporting for several voice-response uses. Check its touch-tone-only input and credit and allowance limits against your calling needs.

    7.6 Visit site
  2. 2

    Agent Voice Response

    Free plan Self-hosted

    AVR offers a free, configurable voice-agent layer for Asterisk, including a local deployment option. Account for the Docker and dialplan setup, and note that call recording is unavailable.

    7.3 Free plan Visit site
  3. 3

    JVoiceXML

    Free plan APILinuxSelf-hosted

    JVoiceXML provides Java developers with a free VoiceXML interpreter and a range of dialog capabilities.

    7.2 Free plan Visit site
  4. 4

    Momo Business IVR

    Free plan LinuxMacWeb+1

    Momo Business IVR combines flow design, pre-publication checks, simulation, and versioned publishing. Browser access is available, while desktop availability differs by operating system.

    7.2 From 25,000 TZS/mo Visit site
  5. 5

    MyOperator

    by MyOperator
    Free plan AndroidAPIExtension+2

    Pick MyOperator if your team wants calling, WhatsApp, and AI agents in a shared customer communication platform, with a limited-feature sandbox trial to explore selected workflows.

    7.1 From ₹5,000/mo (annual) Visit site
  6. 6

    Teloz IVR

    Free plan AndroidiPhoneWeb

    Teloz IVR combines visual call-flow building with voice recognition, keypad fallback, CRM-aware routing, and node-level analytics.

    6.9 Free plan · paid from $7.99/user/mo · 14-day trial Visit site
  7. 7

    Voicent

    Free plan AndroidAPIiPhone+3

    Voicent combines automated messaging with call-center features and both cloud and on-premise deployment options.

    6.9 Free plan · paid from $19/mo · 30-day trial Visit site
  8. 8

    KloudTalk

    by KloudTalk
    Free trial AndroidiPhoneMac+2

    Choose KloudTalk if your business needs cloud PBX with multiple numbers, flexible call routing, and apps across web, desktop, and mobile.

    6.2 14-day trial Visit site
  9. 9

    Knowlarity Cloud Contact Center

    by Knowlarity Cloud Contact Center
    Free trial AndroidAPIiPhone+1

    Knowlarity provides cloud call handling with routing, recording, CRM connections, and mobile access.

    6.1 From ₹1,999/mo Visit site
  10. 10

    Cloud IVR

    Free trial Web

    Cloud IVR combines call routing, text-generated voice prompts, and reporting in a web-based service.

    6.0 From €99.99/yr Visit site
  11. 11

    Avaya Experience Platform

    by Avaya Experience Platform
    Paid APISelf-hostedWeb

    Choose Avaya Experience Platform if your organization needs enterprise contact center orchestration across channels, data, AI, and workflows.

    5.9 Pricing on request Visit site
  12. 12

    Cognigy

    by Cognigy
    Paid APISelf-hostedWeb

    Choose Cognigy if your contact center needs an enterprise agent platform with visual design, integrations and deployment across multiple channels.

    5.8 Pricing on request Visit site
  13. 13

    CallMatrix

    Paid APIWeb

    CallMatrix combines flexible routing, caller qualification, attribution, and campaign reporting, with Google Ads support.

    5.7 From $49/mo Visit site
  14. 14

    Dialogic Digital IVR

    Paid APISelf-hostedWeb

    Choose Dialogic Digital IVR if your organization needs voice routing, mobile USSD self-service, and reporting integrated with existing infrastructure.

    5.7 Pricing on request Visit site
  15. 15

    VoiceGuide

    Free trial APISelf-hostedWindows

    VoiceGuide covers callflow design, dialer functions, ACD, and several integration interfaces. Factor in per-line plan pricing and any additional telephony hardware or licenses.

    5.7 From $180 Visit site
  16. 16

    FonaBot IVR Builder

    Paid Web

    FonaBot combines visual call-flow building with browser testing and export options. Starter costs $49 a month; usage beyond each plan’s included amount is billed at its rate.

    5.4 From $49/mo Visit site
  17. 17

    IVR Sys Hosted IVR

    Paid Web

    Singapore businesses seeking hosted IVR with browser configuration, CRM integration, and disaster recovery should consider it.

    5.3 Pricing on request Visit site
  18. 18

    Mobilus Visual IVR

    Paid APIWeb

    Choose Mobilus Visual IVR if your organization needs a configurable menu to direct inquiries across self-service and support channels.

    5.3 Pricing on request Visit site
  19. 19

    Plum Fuse

    Paid APIWeb

    Plum Fuse combines a visual IVR builder with templates, conversational AI, and API connections to business systems.

    5.2 Pricing on request Visit site
  20. 20

    Zappix Visual IVR

    Paid APIWeb

    Zappix Visual IVR gives callers a visual self-service route while they remain on the phone, with conversational routing and backend connections.

    5.0 Pricing on request Visit site
  21. 21

    Plum DEV

    Paid APIWeb

    Plum DEV offers voice and messaging tools for teams building customer self-service applications.

    4.9 Pricing on request Visit site
  22. 22

    Genesys Enterprise IVR

    Paid Web
    4.2 From $75/user/mo (annual) Visit site

#1Places #1, #2, #3, #4, #5 on this list can be bought by the makers of the software on it. See the price

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