Best IVR Software in 2026
Updated
In short: Momo Business IVR is ranked #1 of 22 as of 5 October 2026, ahead of Teloz IVR and Voicent. The best-ranked option with a free plan is Teloz IVR. The lowest first paid tier on this page is Genesys Workforce Engagement Management at £2.33/mo.
Automated phone menus can help direct callers and collect input, and IVR software varies in how it supports those interactions. Compared on speech input, supported languages, and visual flow builder, the entries show options for shaping caller paths. Call recording and concurrent calls may matter for day-to-day operations, while webhooks or API can be relevant when linking call flows with other systems. Momo Business IVR, Teloz IVR, and Voicent are among the options to examine. Check the listed free-plan availability and paid-from pricing alongside these capabilities to find a fit for your calling requirements.
22 IVR software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
6 of the 22 here have a free tier you can use, 0 have open-source code on record, and 0 have full bars: free, open, on most of your devices and documented.
| # | App | Signal | Free tier | Open code | Devices | From | Score |
|---|---|---|---|---|---|---|---|
| 1 | Momo Business IVRWeb · Windows · Mac · Linux | Three bars | — | 4 of 6 | TZS 25,000/mo | 6.7 | |
| 2 | Teloz IVRWeb · Android · iPhone | Three bars | — | 3 of 6 | $7.99/mo | 6.6 | |
| 3 | VoicentWeb · Windows · Self-hosted · API | Two bars | — | 2 of 6 | $179/mo | 6.5 | |
| 4 | CallFire IVRWeb · API | Two bars | — | 1 of 6 | $99/mo | 6.4 | |
| 5 | JVoiceXMLLinux · Self-hosted · API | Two bars | — | 1 of 6 | Free | 6.4 | |
| 6 | Agent Voice ResponseSelf-hosted | Two bars | — | 0 of 6 | Free | 6.2 | |
| 7 | Plum DEVWeb · API | One bar | — | — | 1 of 6 | — | 5.4 |
| 8 | Plum FuseWeb · API | One bar | — | — | 1 of 6 | — | 5.4 |
| 9 | Genesys Workforce Engagement ManagementWeb · Windows · Mac · Android · iPhone | Two bars | — | — | 5 of 6 | £2.33/mo | 5.3 |
| 10 | IVR Sys Hosted IVRWeb | One bar | — | — | 1 of 6 | — | 5.3 |
| 11 | Mobilus Visual IVRWeb | One bar | — | — | 1 of 6 | — | 5.3 |
| 12 | Zappix Visual IVRWeb · API | One bar | — | — | 1 of 6 | — | 5.3 |
| 13 | CognigyWeb | No signal | — | — | 1 of 6 | — | 5.2 |
| 14 | KloudTalkWeb · Windows · Mac · Android · iPhone | Two bars | — | — | 5 of 6 | — | 5.2 |
| 15 | MyOperatorWeb · Android · iPhone · API | Two bars | — | — | 3 of 6 | ₹5,000/mo | 5.2 |
| 16 | Knowlarity Cloud Contact CenterWeb · Android · iPhone | Two bars | — | — | 3 of 6 | ₹1,999/mo | 5.1 |
| 17 | VoiceGuideWindows · Self-hosted · API | One bar | — | — | 1 of 6 | — | 5.1 |
| 18 | Avaya Aura Private CloudWindows · Mac · Android · iPhone | One bar | — | — | 4 of 6 | — | 5.0 |
| 19 | FonaBot IVR BuilderWeb | One bar | — | — | 1 of 6 | $49/mo | 5.0 |
| 20 | Dialogic Digital IVRNo platforms listed | No signal | — | — | 0 of 6 | — | 4.9 |
| 21 | CallMatrixWeb | No signal | — | — | 1 of 6 | — | 4.7 |
| 22 | Cloud IVRWeb | No signal | — | — | 1 of 6 | — | 4.6 |
Compare all 22 in a table
| # | App | Score | Free plan | From | Free plan | Paid from | Speech input | Visual flow builder |
|---|---|---|---|---|---|---|---|---|
| 1 | Momo Business IVR | 6.7 | Free plan | TZS 25,000/mo | — | — | — | Yes |
| 2 | Teloz IVR | 6.6 | Free plan | $7.99/mo | Yes | — | Yes | Yes |
| 3 | Voicent | 6.5 | Free plan | $179/mo | Yes | 19 /mo | — | — |
| 4 | CallFire IVR | 6.4 | No | $99/mo | No | — | No | Yes |
| 5 | JVoiceXML | 6.4 | Free plan | Free | Yes | — | Yes | — |
| 6 | Agent Voice Response | 6.2 | Free plan | Free | Yes | — | Yes | — |
| 7 | Plum DEV | 5.4 | No | — | — | — | — | — |
| 8 | Plum Fuse | 5.4 | No | — | — | — | — | — |
| 9 | Genesys Workforce Engagement Management | 5.3 | No | £2.33/mo | No | — | Yes | Yes |
| 10 | IVR Sys Hosted IVR | 5.3 | No | — | — | — | Yes | — |
| 11 | Mobilus Visual IVR | 5.3 | No | — | — | — | — | Yes |
| 12 | Zappix Visual IVR | 5.3 | No | — | — | — | — | — |
| 13 | Cognigy | 5.2 | No | — | — | — | — | — |
| 14 | KloudTalk | 5.2 | No | — | No | — | — | — |
| 15 | MyOperator | 5.2 | No | ₹5,000/mo | No | — | — | — |
| 16 | Knowlarity Cloud Contact Center | 5.1 | No | ₹1,999/mo | No | — | — | — |
| 17 | VoiceGuide | 5.1 | No | — | No | — | Yes | Yes |
| 18 | Avaya Aura Private Cloud | 5.0 | No | — | No | — | — | — |
| 19 | FonaBot IVR Builder | 5.0 | No | $49/mo | No | 49 /mo | — | — |
| 20 | Dialogic Digital IVR | 4.9 | No | — | — | — | — | — |
| 21 | CallMatrix | 4.7 | No | — | No | 49 /mo | — | — |
| 22 | Cloud IVR | 4.6 | No | — | No | — | — | — |
Is your app on this list?
Numbered spots on this list can be sponsored, and a sponsored row is labelled as paid.
Questions about this list
Which IVR software is ranked first on Freedom251?
Momo Business IVR is ranked #1 of 22 with a score of 6.7. Teloz IVR is second and Voicent third.
How many of these have a free plan?
5 of the 22 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Genesys Workforce Engagement Management has the lowest first paid tier we found: £2.33/mo.
How is this list ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.