IVR Sys Hosted IVR
What IVR Sys Hosted IVR is
IVR Sys Hosted IVR provides businesses with a cloud-hosted interactive voice response system. Users access it through a web browser, and administrators can configure the system themselves. The service can connect IVR with business computer systems and CRM, giving customer service advisors information during calls. Speech input is available. Its pay-as-you-go SaaS model avoids upfront hardware or infrastructure expenditure, and the service is for Singapore customers.
The cloud setup is designed to scale as requirements change. IVR Systems says its existing infrastructure and in-house expertise help it implement the service in a relatively short time, with infrastructure intended to support service around the clock. A standard disaster recovery package can switch the system over during a disaster. The company also describes a secured, monitored data center and the ability to maintain an up-to-date backup of an existing IVR system. Round-the-clock support is provided through a center that logs problems in a ticketing system and sends regular updates. Industries named for the service include travel, energy and utilities, telecommunications, business process outsourcing, and payment providers. Pricing is available on request.
Who it suits
Hosted IVR suits Singapore businesses that want a browser-configured phone response system with speech input and connections to business systems or CRM. It may also suit organizations that need a service designed to scale and include disaster recovery and round-the-clock support.
What it does well
- Browser access lets administrators configure the system themselves.
- Pay-as-you-go SaaS avoids upfront hardware and infrastructure expenditure.
- Designed to scale as business requirements change.
- Includes a standard disaster recovery package.
- Round-the-clock support tracks issues and provides updates.
- Speech input is available.
What to know first
- Service is available only to Singapore customers.
- Pricing is available on request.
- Callback service is limited to Singapore customers.
Limits
The hosted service is available only to Singapore customers, and callback service is also limited to Singapore. Pricing is available on request.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Hosted IVR | Pay-as-you-go SaaS model · no upfront hardware or infrastructure expenditure · service available only to Singapore customers | On request |
As ivr.com.sg lists them, read 4 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the IVR Sys Hosted IVR website.
- Contact IVR Systems to request pricing.
- Use the pay-as-you-go hosted service, available to Singapore customers.
- Access and configure the system through a web browser.
Verdict
Singapore businesses seeking hosted IVR with browser configuration, CRM integration, and disaster recovery should consider it. Look elsewhere if the service region does not fit or if you need a price before contacting IVR Systems.
Questions
What does IVR Sys Hosted IVR cost?
Pricing is available on request. The plan uses a pay-as-you-go SaaS model.
Who can use the service?
The hosted service is available only to Singapore customers. Callback service is also limited to Singapore customers.
How do administrators access it?
Users access the service through a web browser, where administrators can configure the system themselves.
Can it connect with CRM or business systems?
Yes. IVR can be integrated with business computer systems and CRM to provide information to customer service advisors during calls.
What support and disaster recovery does it include?
IVR Systems describes round-the-clock support through a ticketing center with regular updates, plus a standard disaster recovery package that can switch the system over during a disaster.
Which industries does it serve?
The listed industries include travel, energy and utilities, telecommunications, business process outsourcers, and payment providers.
Facts from IVR Sys Hosted IVR's own pages
- Backup and monitoring
- The disaster recovery page says the data center is secured and constantly monitored, and that an up-to-date backup can be maintained for an existing IVR system. · ivr.com.sg, 4 Oct 2026
- Browser access
- The FAQ says users access the service through a web browser and administrators can configure the system themselves. · ivr.com.sg, 4 Oct 2026
- Customer industries
- The FAQ lists travel, energy and utilities, telecommunications, business process outsourcers, and payment providers among the industries served. · ivr.com.sg, 4 Oct 2026
- Disaster recovery
- The company says its cloud solutions include a standard disaster recovery package that can switch the system over in a disaster. · ivr.com.sg, 4 Oct 2026
- Headquarters
- Singapore · ivr.com.sg, 28 Sept 2026
- Implementation
- IVR Systems says its existing infrastructure and in-house expertise allow the cloud solution to be implemented in a relatively short time. · ivr.com.sg, 4 Oct 2026
- Integrations
- The company describes integrating IVR with business computer systems and CRM to provide information to customer service advisors during calls. · ivr.com.sg, 4 Oct 2026
- Pricing model
- The hosted solution uses a pay-as-you-go software-as-a-service model without upfront capital expenditure for hardware and infrastructure. · ivr.com.sg, 4 Oct 2026
- Regional availability
- The callback service on the product page is available only to Singapore customers. · ivr.com.sg, 4 Oct 2026
- Scalability
- The cloud solution is designed to let businesses scale up or down as requirements change. · ivr.com.sg, 4 Oct 2026
- Service availability
- The hosted IVR page says the existing infrastructure is intended to provide uninterrupted service 24/7. · ivr.com.sg, 4 Oct 2026
- Support
- IVR Systems says its Support Management Center provides round-the-clock support, tracks problems through a ticketing system, and provides regular updates. · ivr.com.sg, 4 Oct 2026
- What it does
- Hosted IVR provides cloud-hosted interactive voice response for businesses. · ivr.com.sg, 4 Oct 2026
Where IVR Sys Hosted IVR stands on Freedom251
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