Side by side

CallMatrix vs IVR Sys Hosted IVR

Both stand on ivr software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

CallMatrix

Paid APIWeb

CallMatrix combines flexible routing, caller qualification, attribution, and campaign reporting, with Google Ads support. The paid plans have different usage limits, and API access requires Enterprise.

Visit CallMatrix

IVR Sys Hosted IVR

Paid Web

Singapore businesses seeking hosted IVR with browser configuration, CRM integration, and disaster recovery should consider it. Look elsewhere if the service region does not fit or if you need a price before contacting IVR Systems.

Visit IVR Sys Hosted IVR

The facts

	CallMatrix	IVR Sys Hosted IVR
Free plan	No	Not published
Open source	Not published	Not published
Runs on	API, Web	Web
Lowest paid plan	Starter Annual: $490 a year	Free or on request
Plans published	6	1
Maker	Not published	Not published
Website	callmatrix.io	ivr.com.sg
On ivr software	#13 of 22	#17 of 22

CallMatrix: what it does well

Four routing strategies with conditional rules
Tracks Google Click IDs and UTM parameters
Includes dashboards and live call updates
Detects robocalls and duplicate callers
Growth includes priority email support

What to know first

No free plan or free trial
Starter limits calls, numbers, campaigns, and users
REST API is available only on Enterprise
Conversation intelligence is not available

IVR Sys Hosted IVR: what it does well

Browser access lets administrators configure the system themselves.
Pay-as-you-go SaaS avoids upfront hardware and infrastructure expenditure.
Designed to scale as business requirements change.
Includes a standard disaster recovery package.
Round-the-clock support tracks issues and provides updates.

What to know first

Service is available only to Singapore customers.
Pricing is available on request.
Callback service is limited to Singapore customers.

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