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Talkroute
What Talkroute is
Talkroute is a virtual phone system for handling business calls, messages, and meetings. It supports multiple business numbers, custom call routing, an auto attendant, voicemail transcription, and desktop and mobile apps. Call controls include forwarding, simultaneous ringing, menus, extensions, live transfers, and scheduled forwarding. Plans include unlimited calling, with U.S. and Canada minutes subject to reasonable use policies. SMS and MMS are available, and monthly message allowances vary by plan. Video meetings support up to 100 participants, with screen sharing, whiteboard, and file sharing dependent on plan. Talkroute offers an API for connecting data with CRMs, help desks, dashboards, and internal tools; API access is reviewed per account, and the public API does not provide direct voice calling. The service has no free plan, but offers a 7-day trial. The pricing note starts at $19/mo; the listed Business Phone Basic plan costs $19 a month and includes one user, one phone number, one mailbox, 500 text messages per month, and unlimited calling. Platforms listed are Android, iOS, Linux, macOS, web, and Windows.
Who it suits
Talkroute may suit businesses that need call routing and business numbers alongside texting and meetings. The plan capacities range from one user to 20+ users, so teams can consider the listed user and message allowances when choosing.
What it does well
- Call handling includes menus, transfers, and scheduled forwarding.
- Plans include unlimited calling.
- Meetings support up to 100 participants.
- Apps are listed for desktop and mobile platforms.
What to know first
- There is no free plan.
- Monthly text allowances vary by plan.
- API access is reviewed per account.
- Outgoing texts may require number verification.
Limits
Business Phone Basic is $19/month and includes 1 user, 1 phone number, 1 mailbox, and 500 text messages per month. The 7-day trial is listed, and there is no free business phone plan.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Basic | 1 user · 1 phone number · 1 mailbox · 500 text messages/month | On request |
| Plus | 3 users · 2 phone numbers · 3 mailboxes · 2,000 text messages/month · 1 menu | On request |
| Pro | 10 users · 3 phone numbers · 10 mailboxes · 5,000 text messages/month | On request |
| Enterprise | 20+ users · 10+ phone numbers · 20+ mailboxes | On request |
| Video Basic | Free with business phone Basic · 100 participants per meeting · meetings up to 24 hours · HD video and audio · in-meeting chat | Free |
| Video Plus | Free with business phone Plus · 100 participants per meeting · meetings up to 24 hours · HD video and audio · in-meeting chat · screen sharing | Free |
| Video Pro | Free with business phone Pro · 100 participants per meeting · meetings up to 24 hours · HD video and audio · in-meeting chat · screen sharing · whiteboard · file sharing | Free |
| Bulk Texting Growth | $169/month · +10,000 messages/month · SMS and MMS campaigns · priority campaign vetting · Messaging API access · account management | $169 a month |
The first 8 of 14 plans, as talkroute.com lists them, read 22 Sept 2026. The maker's own page has the final word. Every plan
Getting started
- Visit talkroute.com.
- Choose a business phone plan; pricing starts at $19/month and includes a 7-day trial.
- Use the available apps on Android, iOS, Linux, macOS, web, or Windows.
- Select a plan with the user, number, mailbox, and text-message allowances your team needs.
- For API texting, enable a bulk texting plan; API access is reviewed per account.
Verdict
Talkroute combines business calling with messaging and video meetings, with capacities and features varying by plan. Consider the text allowances and API restrictions, and note that HIPAA compliance has stated conditions.
Questions
How much does Talkroute cost?
The pricing note gives a starting price of $19/month and a 7-day trial. Business Phone Basic is $19/month, Plus is $39/month, and Pro is $59/month.
Is there a free plan?
There is no free business phone plan. Video plans are listed as free when paired with the corresponding business phone plan.
Which platforms does Talkroute support?
Talkroute lists Android, iOS, Linux, macOS, web, and Windows, with desktop and mobile apps.
How many people can join a video meeting?
Meetings support up to 100 participants. Screen sharing, whiteboard, and file sharing depend on the video plan.
Does Talkroute have an API?
Yes. It offers an API for connecting data with CRMs, help desks, dashboards, and internal tools. Access is reviewed by account; its public API does not provide direct voice calling.
Can I port my existing phone number?
Talkroute says most U.S. and Canadian numbers can be ported in at no additional charge, usually within 3–5 business days.
Facts from Talkroute's own pages
- API limits
- API access is reviewed per account, the public API does not provide direct voice calling, and sending texts through the API requires an enabled bulk texting plan. · support.talkroute.com, 12 Oct 2026
- Auto attendant
- Yes · support.talkroute.com, 22 Sept 2026
- Business numbers
- multiple · support.talkroute.com, 22 Sept 2026
- Call handling
- Features include call forwarding and routing, simultaneous ringing, menus, extensions, live call transfer, and scheduled forwarding. · talkroute.com, 12 Oct 2026
- Calling
- The plans include unlimited calling, and the pricing page specifies unlimited U.S. and Canada minutes subject to reasonable use policies. · talkroute.com, 12 Oct 2026
- Call routing
- custom · support.talkroute.com, 22 Sept 2026
- Desktop and mobile apps
- Yes · support.talkroute.com, 22 Sept 2026
- Free plan
- No · support.talkroute.com, 22 Sept 2026
- HIPAA
- Talkroute says it can be HIPAA compliant with restrictions: SMS must not contain PHI, voicemail-to-email must be disabled, and a signed BAA is available on Pro or higher. · support.talkroute.com, 12 Oct 2026
- Included users
- 1 · support.talkroute.com, 22 Sept 2026
- Integrations
- Talkroute offers an API for connecting its data with CRMs, help desks, dashboards, and internal tools, and its support center lists Zapier integration information. · talkroute.com, 12 Oct 2026
- Intended users
- Talkroute says it serves teams of all sizes and emphasizes an easy-to-use, affordable phone system for small business owners. · talkroute.com, 12 Oct 2026
- Meetings
- Talkroute video meetings support up to 100 participants, with plan-dependent features such as screen sharing, whiteboard, and file sharing. · talkroute.com, 12 Oct 2026
- Messaging
- Talkroute supports SMS and MMS, with monthly message quantities varying by plan; outgoing messages may require number verification and follow carrier rules. · talkroute.com, 12 Oct 2026
- Number portability
- Talkroute says most U.S. and Canadian numbers can be ported in at no additional charge and that porting usually takes 3–5 business days. · talkroute.com, 12 Oct 2026
- Product
- Talkroute describes itself as a virtual phone system for managing business calls, messages, and meetings. · talkroute.com, 12 Oct 2026
- Support
- Email support is listed as available 24/7, while phone and chat support hours are Monday–Friday 9 a.m.–7 p.m. CST and Saturday 10 a.m.–5 p.m. CST. · talkroute.com, 12 Oct 2026
- Voicemail transcription
- Yes · support.talkroute.com, 22 Sept 2026
Where Talkroute stands on Freedom251
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