Telavox Phone System is a cloud PBX for business calling, switchboards, queues, and voicemail across desk phones, desktop and web softphones, and mobile apps. It supports multiple business numbers, custom call routing, an auto attendant, and voicemail transcription. Calling features include IP telephony, click to call, caller-ID lookup, local numbers in multiple countries, and SMS or MMS from the SIM. Users can transfer or park calls, take over a colleague’s call, use hold music, and view caller details in a call widget. Recording can start automatically or on demand, remains stored for up to two years, and includes live monitoring. Single sign-on works with Google, Microsoft, or Okta. Integrations include Microsoft Teams, Salesforce, Zendesk, HubSpot, Microsoft 365, Google Workspace, and Microsoft Entra ID. Deployment supports private or public cloud, hybrid environments, or customer data centers, with lawful interception.
Who it is for
Telavox suits B2B service providers and operator-focused organizations needing cloud calling across desktop, web, mobile, and desk phones. It also fits teams requiring call routing, recordings, integrations, or custom automations.
What is good
- Cloud PBX spans desktop, web, mobile, and desk phones
- Multiple numbers and custom call routing
- Voicemail transcription and call recording
- Broad business application integrations
- Private, public, hybrid, or data-center deployment
What to know first
- Pricing is available on request
- Fixed Premium costs 29.00 GBP per month
- Recorded calls are stored for up to two years
Verdict
Telavox provides a broad business phone system with routing, recording, integrations, and flexible deployment options. Fixed Premium has a listed monthly price, while Fixed Max pricing requires contacting the provider.
Telavox Phone System plans and pricing
All plansCompared on business phone systems
- Business numbers
- multiple
- Auto attendant
- Yes
- Call routing
- custom
- Voicemail transcription
- Yes
- Desktop and mobile apps
- Yes
