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Telavox Phone System
What Telavox Phone System is
Telavox Phone System is a cloud PBX for business calling, switchboards, queues, and voicemail across desk phones, desktop and web softphones, and mobile apps. It supports multiple business numbers, custom call routing, an auto attendant, and voicemail transcription. Calling features include IP telephony, click to call, caller-ID lookup, local numbers in multiple countries, and SMS or MMS from the SIM. Users can transfer or park calls, take over a colleague’s call, use hold music, and view caller details in a call widget. Recording can start automatically or on demand, remains stored for up to two years, and includes live monitoring. Single sign-on works with Google, Microsoft, or Okta. Integrations include Microsoft Teams, Salesforce, Zendesk, HubSpot, Microsoft 365, Google Workspace, and Microsoft Entra ID. Deployment supports private or public cloud, hybrid environments, or customer data centers, with lawful interception.
Who it suits
Telavox suits B2B service providers and operator-focused organizations needing cloud calling across desktop, web, mobile, and desk phones. It also fits teams requiring call routing, recordings, integrations, or custom automations.
What it does well
- Cloud PBX spans desktop, web, mobile, and desk phones
- Multiple numbers and custom call routing
- Voicemail transcription and call recording
- Broad business application integrations
- Private, public, hybrid, or data-center deployment
What to know first
- Pricing is available on request
- Fixed Premium costs £29 a month
- Recorded calls are stored for up to two years
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Fixed Premium | Fixed telephony & softphone · PBX · chat · video · AI Assist (500 min) | £29 a month |
| Fixed Max | Fixed telephony & softphone · CRM integrations · custom integrations · Microsoft Teams integration · recorded calls · AI Assist Pro (500 min) | On request |
As telavox.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
Telavox provides a broad business phone system with routing, recording, integrations, and flexible deployment options. Fixed Premium has a listed monthly price, while Fixed Max pricing requires contacting the provider.
Facts from Telavox Phone System's own pages
- Auto attendant
- Yes · telavox.com, 22 Sept 2026
- Business numbers
- multiple · telavox.com, 22 Sept 2026
- Call controls
- Users can transfer or park calls, take over a colleague’s call, use hold music, and see caller information in a call widget. · telavox.com, 12 Oct 2026
- Calling
- It offers softphone calling on desktop and web, a mobile app, IP telephony, click to call, caller ID lookup, local numbers in multiple countries, and SMS/MMS from the SIM. · telavox.com, 12 Oct 2026
- Call routing
- The switchboard includes IVR menus, configurable call queues, callbacks, welcome messages, delayed response groups, and shared voicemail. · telavox.com, 12 Oct 2026
- Custom integrations
- Telavox says customers can create and customize integrations and automations with ready-made building blocks in the app. · telavox.com, 12 Oct 2026
- Deployment and compliance
- The platform can run in a private cloud, public cloud, hybrid environment, or the customer’s own data centers, and supports lawful interception. · telavox.com, 12 Oct 2026
- Desktop and mobile apps
- The feature page lists a web app, Windows/MacOS desktop app, and mobile app; Telavox’s support download page offers desktop and mobile apps. · telavox.com, 12 Oct 2026
- Desktop and mobile apps
- Yes · telavox.com, 22 Sept 2026
- Headquarters
- Malmö, Sweden · telavox.com, 19 Oct 2026
- Integrations
- The integration catalog includes Microsoft Teams, Salesforce, Zendesk, HubSpot, Microsoft 365, Google Workspace, and Microsoft Entra ID. · telavox.com, 12 Oct 2026
- Intended customers
- Telavox says its platform helps service providers grow and is built for operator needs, with a B2B customer base. · telavox.com, 12 Oct 2026
- Product
- Telavox describes its phone system as a full cloud PBX for business calls, switchboard, queues, and voicemail across desk phones, desktop, web, and mobile. · telavox.com, 12 Oct 2026
- Recording
- Call recording can start automatically or on demand and is stored for up to two years; live call monitoring is also available. · telavox.com, 12 Oct 2026
- Security
- Telavox states that its information security is independently certified to ISO 27001. · telavox.com, 12 Oct 2026
- Sign-in
- The phone-system page states that single sign-on is available through Google, Microsoft, or Okta. · telavox.com, 12 Oct 2026
- Support
- The UK shop describes its AI Receptionist Pro plan as including 24/7 support. · telavox.co.uk, 12 Oct 2026
- Trial
- The UK shop offers a free trial of its AI receptionist, without stating a trial duration on the page. · telavox.co.uk, 12 Oct 2026
- Voicemail transcription
- Yes · telavox.com, 22 Sept 2026
Where Telavox Phone System stands on Freedom251
- Business Phone Systems#49 of 167
- Telephony Software#18 of 29