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MaxoTel Cloud Business Phone System
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What MaxoTel Cloud Business Phone System is
MaxoTel Cloud Business Phone System is a cloud-hosted business phone service, also called Hosted PBX, made in Toowoomba, Queensland, Australia. It supports Australian businesses with multiple numbers, custom call routing, and an auto attendant. Hosted PBX features include call transfer, ring groups, queues, time switches, conferencing, call parking, and call pickup. Superior Voicemail sends messages to email and SMS and provides voice-to-text transcription. Softphone apps support iPhone, Android, PC, and Mac, with web, Windows, macOS, iOS, Android, and API platforms listed. The API can send SMS and initiate calls from an extension using an account-specific key. Integrations include Tall Emu CRM, Microsoft Teams, Salesforce, Zoho CRM, Xero, Dropbox, and Google Drive. Plans are Everyday PAYG at $9.95 per user per month, Outright / BYO at 29.95 USD, and MaxoPhone at 29.95 USD, with a 30-day trial.
Who it suits
MaxoTel suits Australian businesses needing hosted calling, routing, voicemail transcription, and desktop or mobile softphones. Listed sectors include education, medical, legal, hospitality, call centres, and brokerage.
What it does well
- Hosted PBX includes queues and auto attendant
- Voicemail transcription with email and SMS delivery
- Softphones support iPhone, Android, PC, and Mac
- API can send SMS and initiate calls
- 30-day trial available
What to know first
- Plans require paid subscriptions
- Everyday PAYG requires at least two users
- Call recording costs $10 a month
- Teams integration costs $3.95 per user monthly
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Everyday PAYG | per user / month; min. 2 users; price includes GST · 2–100 users · 1 Australian phone number · 1 extension · 1 concurrent call line · local/national calls 10c per call · mobile calls 13c/min · 13/1300 calls 22c per call · no lock-in contract | $9.95 a month |
| Outright / BYO | per user / month; price includes GST · 1–1000+ users · 1 Australian phone number · 1 extension · 1 concurrent call line · calls to AU mobiles/landlines and 13/1300 included, subject to fair use · phones purchased outright or BYO | $29.95 a month |
| MaxoPhone | per user / month; price includes GST; minimum charge $728.75 over 24 month contract · 1–1000+ users · Yealink phone included · 1 Australian phone number · 1 extension · 1 concurrent call line · AU calls included, subject to fair use · 3 year extended hardware warranty | $29.95 a month |
As maxo.com.au lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
MaxoTel combines hosted calling controls, transcription, apps, integrations, and API access for Australian organizations. Its plans share core phone-number and extension allowances, while pricing and included calling terms vary by option.
Facts from MaxoTel Cloud Business Phone System's own pages
- Add-on limits
- Customisable hold music and ACD queue statistics are included with 4 or more users; call recording costs $10/month and includes 1GB storage, with additional storage at $1/GB/month. · maxo.com.au, 12 Oct 2026
- API
- The MaxoTel API supports sending SMS messages and initiating calls from a MaxoTel extension, with account-specific API key authentication. · maxo.com.au, 12 Oct 2026
- Auto attendant
- Yes · maxo.com.au, 22 Sept 2026
- Business numbers
- multiple · maxo.com.au, 22 Sept 2026
- Calling features
- Hosted PBX features include call transfer, ring groups, call queues, time switches, auto attendant menus, conferencing, call parking, and call pickup. · maxo.com.au, 12 Oct 2026
- Call routing
- custom · maxo.com.au, 22 Sept 2026
- Customer type
- MaxoTel describes its phone system as serving Australian businesses of all types and sizes and lists solutions for education, medical centres, legal, hotels, call centres, and brokerage. · maxo.com.au, 12 Oct 2026
- Desktop and mobile apps
- Yes · maxo.com.au, 22 Sept 2026
- Desktop support
- The plans page lists softphones for PC and Mac as supported devices. · maxo.com.au, 12 Oct 2026
- Free plan
- No · maxo.com.au, 22 Sept 2026
- Included users
- 2 · maxo.com.au, 22 Sept 2026
- Integrations
- MaxoTel lists integrations for Tall Emu CRM, Microsoft Teams, Salesforce, Zoho CRM, Xero, Dropbox, and Google Drive. · maxo.com.au, 12 Oct 2026
- Microsoft Teams
- Teams integration costs $3.95/month per Microsoft Teams user on a Business plan, and Teams users cannot use it as a standalone product. · maxo.com.au, 12 Oct 2026
- Product
- MaxoTel offers a cloud hosted business phone system, also described as Hosted PBX. · maxo.com.au, 12 Oct 2026
- Softphone apps
- The Cloud Softphone app supports making and receiving calls on iPhone and Android with Hosted PBX plans. · maxo.com.au, 12 Oct 2026
- Support
- MaxoTel lists a one-minute support call promise and over-the-phone system configuration support. · maxo.com.au, 12 Oct 2026
- Tall Emu CRM
- The Tall Emu integration supports click-to-call, automatic call capture, transcription, summaries, and AI-generated sentiment insights and recommended next steps. · maxo.com.au, 12 Oct 2026
- Voicemail
- Superior Voicemail supports voicemail to email and SMS and includes voice-to-text transcription. · maxo.com.au, 12 Oct 2026
- Voicemail transcription
- Yes · maxo.com.au, 22 Sept 2026
Where MaxoTel Cloud Business Phone System stands on Freedom251
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