Freedom251 › Call Center Software
GOautodial
What GOautodial is
GOautodial is a free, open-source omni-channel contact center suite for Linux, web, API, and self-hosted deployments. It handles inbound and outbound calling with predictive, preview, and manual dialing, plus inbound IVR and automatic call distribution. Listed tools include a CRM, reports and analytics, and multi-language support; ticketing, instant messaging, and social media are marked under development. REST APIs and a plugin-based system connect external applications and custom code. The listed technology stack includes Asterisk, Kamailio, MariaDB, NodeJS, PHP7, Vicidial, and WebRTC. GOautodial is released under the AGPLv2 license. The maker offers paid hourly support, managed services, and server setup. Setup installs the suite on a customer server and requires SSH access through a public IP address. Listed requirements include Apache 2.4 or later, PHP 7.0 to 7.4, and MySQL 5.5 or later or MariaDB 10.0.1. The project was founded in 2010 and is headquartered in Pasig City, NCR, Philippines.
Who it suits
GOautodial suits organizations wanting a self-hosted, open-source contact center with inbound, outbound, IVR, and API capabilities. It is aimed at users able to manage server requirements or purchase setup and support services.
What it does well
- Free plan and AGPLv2 open-source license
- Supports predictive, preview, and manual dialing
- Includes inbound IVR and automatic call distribution
- Provides REST APIs and plugin-based integration
- Offers CRM, reports, analytics, and multi-language support
What to know first
- Ticketing, messaging, and social features are under development
- Server setup requires SSH access through a public IP
- Listed requirements include older PHP versions
- Support and managed services cost extra
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Hourly Support | Starting from $160.00 USD; hourly paid support · Weekdays, weekends, or support bundles · For open source users | $160 |
| Managed Services | Starting from $300.00 USD monthly; $30 per seat per month · Up to 20 seats · Weekdays support 24 hours · Monitoring and maintenance · Unlimited support tickets · Weekday chat support | $300 a month |
| New Server Setup | Starting from $640.00 USD · Campaigns, scripts, calling hours, carriers/trunks, leads, dispositions, one-level IVR · SSL certificate available with single server and 7 days support · Server must be accessible via SSH on a public IP | $640 |
As goautodial.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
GOautodial offers broad contact-center calling functions in a self-hosted open-source package. Deployment requirements and unfinished digital-channel features should be reviewed before adoption.
Facts from GOautodial's own pages
- Audience
- The maker's support store offers hourly support specifically for open-source users and server setup for customers running GOautodial on their own server. · portal.goautodial.com, 11 Oct 2026
- Deployment
- The maker's setup service is for installing GOautodial on the customer's server and requires SSH access through a public IP address. · portal.goautodial.com, 11 Oct 2026
- Dialing
- The suite supports predictive, preview, and manual dialing, plus inbound IVR and ACD. · github.com, 11 Oct 2026
- Digital channel scope
- omnichannel · github.com, 23 Sept 2026
- Features
- Listed features include a CRM, reports and analytics, and multi-language support; ticketing, instant messaging, and social media are marked as under development. · github.com, 11 Oct 2026
- Founded
- 2010 · goautodial.com, 28 Sept 2026
- Free plan
- Yes · github.com, 23 Sept 2026
- Headquarters
- Pasig City, NCR, Philippines · goautodial.com, 28 Sept 2026
- Inbound calling
- Yes · github.com, 23 Sept 2026
- Integrations
- The maker says its REST APIs and plugin-based system support integration with external applications and custom code. · github.com, 11 Oct 2026
- IVR builder
- Yes · github.com, 23 Sept 2026
- License
- The project page states GOautodial is released under the AGPLv2 license. · github.com, 11 Oct 2026
- Outbound dialer
- Yes · github.com, 23 Sept 2026
- Product
- GOautodial describes itself as an open-source omni-channel contact center suite built using established open-source technologies. · github.com, 11 Oct 2026
- Requirements
- The project's listed requirements include Apache 2.4 or later, PHP 7.0 to 7.4, and MySQL 5.5 or later or MariaDB 10.0.1. · github.com, 11 Oct 2026
- Setup limits
- The setup service specifies one-level IVR configuration and says an SSL certificate is available only with single-server setup and seven days of support. · portal.goautodial.com, 11 Oct 2026
- Support
- The maker offers paid hourly support and managed services that include remote troubleshooting, support tickets, and chat. · portal.goautodial.com, 11 Oct 2026
- Technology
- The listed core technologies include Asterisk, Kamailio, MariaDB, NodeJS, PHP7, Vicidial, and WebRTC. · github.com, 11 Oct 2026
Where GOautodial stands on Freedom251
- Call Center Software#9 of 122