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No. 28 of 126 ·Call Center Software

Daktela Contact Center

Web · Windows · Mac · Android · iPhone · API · paid plans from €12/mo

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Freedom report

Two barsScore 6.3

  • Free tierNo free tier on record
  • Open codeNo open-source code on record
  • Runs widely5 of 6 device platforms
  • DocumentedPlans, terms and facts published

Daktela Contact Center is ranked #28 of 126 in call center software on Freedom251, made by Daktela Contact Center (Prague, Czech Republic). It runs on Android, API, iOS, macOS, Web, Windows. There is no free plan. A free trial is offered. Paid plans start at €12/mo.

Daktela Contact Center plans and pricing

All plans
Voice €30/mo per user / month Inbound & outbound calls · Unlimited concurrent calls · Routing & recording daktela.com · 30 Sept 2026
Email €30/mo per user / month Advanced templates · Unlimited mailboxes · Automatic distribution daktela.com · 30 Sept 2026
Webchat €15/mo per user / month Scalable chatbot · Brand customisation · Real-time & click-to-call daktela.com · 30 Sept 2026
SMS €12/mo per user / month Two-way messaging · Message templates · Automatic replies daktela.com · 30 Sept 2026
Social €25/mo per user / month Messenger, WhatsApp, Instagram · Comment management · Reply templates daktela.com · 30 Sept 2026
Voice + Email €50/mo per user / month Telephony and email daktela.com · 30 Sept 2026

Compared on call center software

Free plan
No
Outbound dialer
Yes

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