Best Exotel Contact Center Alternatives in 2026
Updated
20 apps from contact center software ranked against Exotel Contact Center on the same published basis.
- 1Exotel Contact Center vs Webex App
- 2Exotel Contact Center vs Agentforce Vibes
- 3Exotel Contact Center vs Freshdesk
- 4Exotel Contact Center vs Zoom Scheduler
- 5Exotel Contact Center vs Mitel Secure Cloud
- 6Exotel Contact Center vs VICIdial
- 7Exotel Contact Center vs Vivocha
- 8Exotel Contact Center vs Alvaria Cloud
- 9Exotel Contact Center vs Enghouse CCaaS
- 10Exotel Contact Center vs Vocalcom Hermes360
- 11Exotel Contact Center vs 8x8 Contact Center
- 12Exotel Contact Center vs Comm100 Contact Center
- 13Exotel Contact Center vs Convoso
- 14Exotel Contact Center vs Daktela Contact Center
- 15Exotel Contact Center vs Dialpad Support
- 16Exotel Contact Center vs Genesys Cloud CX
- 17Exotel Contact Center vs storm CONTACT
- 18Exotel Contact Center vs Toku Contact Centre
- 19Exotel Contact Center vs Zoom Contact Center
- 20Exotel Contact Center vs Amazon Connect
Exotel Contact Center alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Webex App | 6.7 | Free plan | Free | Android, iOS, Mac, Web, Windows |
| 2 | Agentforce Vibes | 6.4 | Free plan | $125/mo | Web, iOS, Android |
| 3 | Freshdesk | 6.3 | Free plan | $19/mo | API |
| 4 | Zoom Scheduler | 5.8 | Web, Windows, Mac, Linux, iOS, Android | ||
| 5 | Mitel Secure Cloud | 5.7 | Android, iOS, Mac, Web, Windows | ||
| 6 | VICIdial | 5.6 | $400/mo | Android, API, iOS, Linux, self-hosted, Web | |
| 7 | Vivocha | 5.5 | Android, API, iOS, Web | ||
| 8 | Alvaria Cloud | 5.4 | API, Web | ||
| 9 | Enghouse CCaaS | 5.4 | API, Web | ||
| 10 | Vocalcom Hermes360 | 5.4 | API, self-hosted, Web | ||
| 11 | 8x8 Contact Center | 5.3 | Android, API, iOS, Mac, Web, Windows | ||
| 12 | Comm100 Contact Center | 5.3 | No | $27/mo | Android, API, iOS, Mac, self-hosted, Web, Windows |
| 13 | Convoso | 5.3 | Web | ||
| 14 | Daktela Contact Center | 5.3 | No | €12/mo | Android, API, iOS, Mac, Web, Windows |
| 15 | Dialpad Support | 5.3 | No | $8,095/mo | Android, API, Browser, iOS, Mac, Web, Windows |
| 16 | Genesys Cloud CX | 5.3 | No | $75/mo | Web, Windows, Mac, iOS, Android |
| 17 | storm CONTACT | 5.3 | API, Web | ||
| 18 | Toku Contact Centre | 5.3 | API, Web | ||
| 19 | Zoom Contact Center | 5.3 | No | $69/mo | Android, API, iOS, Mac, Web, Windows |
| 20 | Amazon Connect | 5.2 | No | Android, API, iOS, Web |
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Questions about Exotel Contact Center alternatives
What is the best alternative to Exotel Contact Center?
Webex App, number 1 in contact center software with a score of 6.7 out of 10. The others here: Agentforce Vibes, Freshdesk, Zoom Scheduler and 16 more.
What is the best free alternative to Exotel Contact Center?
Webex App is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.