Best eGain Conversation Hub Alternatives in 2026

20 apps from call center software ranked against eGain Conversation Hub on the same published basis.

  1. 1eGain Conversation Hub vs Freshcaller
  2. 2eGain Conversation Hub vs C-Zentrix Contact Center
  3. 3eGain Conversation Hub vs CallHub
  4. 4eGain Conversation Hub vs Genesys Cloud CX
  5. 5eGain Conversation Hub vs Amazon Connect
  6. 6eGain Conversation Hub vs 8x8 Contact Center
  7. 7eGain Conversation Hub vs RingCentral RingCX
  8. 8eGain Conversation Hub vs GoTo Contact Center
  9. 9eGain Conversation Hub vs OpenScape Contact Center Enterprise
  10. 10eGain Conversation Hub vs Mitel CX
  11. 11eGain Conversation Hub vs Dialpad Support
  12. 12eGain Conversation Hub vs Avaya Experience Platform
  13. 13eGain Conversation Hub vs Google Contact Center AI Platform
  14. 14eGain Conversation Hub vs MiContact Center Business
  15. 15eGain Conversation Hub vs storm CONTACT
  16. 16eGain Conversation Hub vs Zoom Contact Center
  17. 17eGain Conversation Hub vs Zendesk Contact Center
  18. 18eGain Conversation Hub vs Netcall Omnichannel Contact Centre
  19. 19eGain Conversation Hub vs Sinch Contact Pro
  20. 20eGain Conversation Hub vs Altitude Xperience

eGain Conversation Hub alternatives compared

#AppScoreFree planFromRuns on
1Freshcaller7.9Free plan$15/moAndroid, iOS, Web
2C-Zentrix Contact Center7.0Free planFreeAndroid, API, iOS, self-hosted, Web
3CallHub7.0Free plan$0.05/moAndroid, API, iOS, Mac, Web, Windows
4Genesys Cloud CX6.9No$75/moWeb, Windows, Mac, iOS, Android
5Amazon Connect6.8NoAndroid, API, iOS, Web
68x8 Contact Center6.8Android, API, iOS, Mac, Web, Windows
7RingCentral RingCX6.7No$65/moAPI, Mac, Web, Windows
8GoTo Contact Center6.7Android, iOS, Mac, Web, Windows
9OpenScape Contact Center Enterprise6.7Web, Windows
10Mitel CX6.6
11Dialpad Support6.6No$8,095/moAndroid, API, Browser, iOS, Mac, Web, Windows
12Avaya Experience Platform6.5No$48/moAPI, self-hosted, Web
13Google Contact Center AI Platform6.5Web, iOS, Android
14MiContact Center Business6.5
15storm CONTACT6.5API, Web
16Zoom Contact Center6.4
17Zendesk Contact Center6.4No$33/moWeb
18Netcall Omnichannel Contact Centre6.4
19Sinch Contact Pro6.4Web
20Altitude Xperience6.4
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Questions about eGain Conversation Hub alternatives

What is the best alternative to eGain Conversation Hub?

Freshcaller, number 1 in call center software with a score of 7.9 out of 10. The others here: C-Zentrix Contact Center, CallHub, Genesys Cloud CX and 16 more.

What is the best free alternative to eGain Conversation Hub?

Freshcaller is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.