Best Decagon Alternatives in 2026

20 apps from AI customer service agents ranked against Decagon on the same published basis.

  1. 1Decagon vs Webex App
  2. 2Decagon vs Agentforce Vibes
  3. 3Decagon vs Klaviyo
  4. 4Decagon vs Yellow.ai
  5. 5Decagon vs ChatterMate
  6. 6Decagon vs Dalo
  7. 7Decagon vs Freshdesk
  8. 8Decagon vs Stept
  9. 9Decagon vs Weav
  10. 10Decagon vs Kustomer
  11. 11Decagon vs OpenServe
  12. 12Decagon vs Pega CRM
  13. 13Decagon vs Zowie
  14. 14Decagon vs Gladly
  15. 15Decagon vs Helpbase
  16. 16Decagon vs Ada
  17. 17Decagon vs AgentDesk
  18. 18Decagon vs Cognigy
  19. 20Decagon vs Ema Customer Support AI Employee
  20. 21Decagon vs Enjo AI Support Agent

Decagon alternatives compared

#AppScoreFree planFromRuns on
1Webex App6.7Free planFreeAndroid, iOS, Mac, Web, Windows
2Agentforce Vibes6.4Free plan$125/moWeb, iOS, Android
3Klaviyo6.4Free planFreeWeb
4Yellow.ai6.4Free planFreeWeb, iOS, Android
5ChatterMate6.3Free plan$19/moWeb
6Dalo6.3Free plan$10/moWeb
7Freshdesk6.3Free plan$19/moAPI
8Stept6.3Free plan$19/moWeb
9Weav6.3Free plan$29/moWeb
10Kustomer5.6No—Android, API, iOS, Web
11OpenServe5.5No—Web
12Pega CRM5.4No—Web
13Zowie5.4No—Web, iOS, Android
14Gladly5.3No—API, Web
15Helpbase5.3No—Web
16Ada5.2No—Android, API, iOS, Web
17AgentDesk5.2No—Web
18Cognigy5.2No—Web
20Ema Customer Support AI Employee5.2No—Web
21Enjo AI Support Agent5.2No—Web
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Questions about Decagon alternatives

What is the best alternative to Decagon?

Webex App, number 1 in AI customer service agents with a score of 6.7 out of 10. The others here: Agentforce Vibes, Klaviyo, Yellow.ai and 16 more.

What is the best free alternative to Decagon?

Webex App is the best-ranked alternative with a free plan. 9 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.