Atender

What Atender is

Atender is a customer service platform with an AI service agent, automated routing, and workflow automation. It handles interactions through email, chat, WhatsApp, SMS, voice, Messenger, Instagram, and Amazon. The Atender Handbook or knowledge base serves as its knowledge source, and conversations can be handed off to a human. This combination is suited to teams that want AI-supported service and routing across several communication channels, with a human available to take over when needed. Atender is available on the web and iOS. Its pricing model is paid, pricing is provided on request, and there is no free plan. The company lists its headquarters in Málaga, Spain. Buyers can assess whether its channel coverage, automation, knowledge source, and human handoff fit their service operation, then contact Atender for pricing. The product website is atender.com.

Who it suits

Atender suits customer service teams that want an AI service agent, automated routing, and workflow automation across several channels. Its web and iOS availability may fit teams that need browser and mobile access, while its human handoff supports service that can move from an AI agent to a person.

Limits

Atender has no free plan. Its paid pricing is available on request.

Getting started

1. Visit atender.com.
2. Choose web or iOS access.
3. Contact Atender to request pricing.

Verdict

Consider Atender if your service team needs an AI agent, routing, and automation across its supported channels, with human handoff available. Look elsewhere if you need a free plan or need to know the price before requesting a quote.