Best Agentforce Contact Center Alternatives in 2026
Updated
20 apps from call center software ranked against Agentforce Contact Center on the same published basis.
- 1Agentforce Contact Center vs Freshcaller
- 2Agentforce Contact Center vs C-Zentrix Contact Center
- 3Agentforce Contact Center vs CallHub
- 4Agentforce Contact Center vs Genesys Cloud CX
- 5Agentforce Contact Center vs Amazon Connect
- 6Agentforce Contact Center vs 8x8 Contact Center
- 7Agentforce Contact Center vs RingCentral RingCX
- 8Agentforce Contact Center vs OpenScape Contact Center Enterprise
- 9Agentforce Contact Center vs Mitel CX
- 10Agentforce Contact Center vs GoTo Contact Center
- 11Agentforce Contact Center vs Dialpad Support
- 12Agentforce Contact Center vs Avaya Experience Platform
- 13Agentforce Contact Center vs Google Contact Center AI Platform
- 14Agentforce Contact Center vs MiContact Center Business
- 15Agentforce Contact Center vs Zoom Contact Center
- 16Agentforce Contact Center vs Zendesk Contact Center
- 17Agentforce Contact Center vs Netcall Omnichannel Contact Centre
- 18Agentforce Contact Center vs Sinch Contact Pro
- 19Agentforce Contact Center vs Altitude Xperience
- 20Agentforce Contact Center vs storm CONTACT
Agentforce Contact Center alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Freshcaller | 7.9 | Free plan | $15/mo | Android, iOS, Web |
| 2 | C-Zentrix Contact Center | 7.0 | Free plan | Free | Android, API, iOS, self-hosted, Web |
| 3 | CallHub | 7.0 | Free plan | $0.05/mo | Android, API, iOS, Mac, Web, Windows |
| 4 | Genesys Cloud CX | 6.9 | No | $75/mo | Web, Windows, Mac, iOS, Android |
| 5 | Amazon Connect | 6.8 | No | — | Android, API, iOS, Web |
| 6 | 8x8 Contact Center | 6.8 | No | — | Android, API, iOS, Mac, Web, Windows |
| 7 | RingCentral RingCX | 6.7 | No | $65/mo | API, Mac, Web, Windows |
| 8 | OpenScape Contact Center Enterprise | 6.7 | No | — | Web, Windows |
| 9 | Mitel CX | 6.6 | No | — | — |
| 10 | GoTo Contact Center | 6.6 | No | — | Windows, Mac, iOS, Android, Web |
| 11 | Dialpad Support | 6.6 | No | $8,095/mo | Android, API, Browser, iOS, Mac, Web, Windows |
| 12 | Avaya Experience Platform | 6.5 | No | $48/mo | API, self-hosted, Web |
| 13 | Google Contact Center AI Platform | 6.5 | No | — | Web, iOS, Android |
| 14 | MiContact Center Business | 6.5 | No | — | — |
| 15 | Zoom Contact Center | 6.4 | No | — | — |
| 16 | Zendesk Contact Center | 6.4 | No | $33/mo | Web |
| 17 | Netcall Omnichannel Contact Centre | 6.4 | No | — | — |
| 18 | Sinch Contact Pro | 6.4 | No | — | Web |
| 19 | Altitude Xperience | 6.4 | No | — | — |
| 20 | storm CONTACT | 6.4 | No | — | Web |
Make your app an alternative to Agentforce Contact Center
See the priceThe sponsored alternative slot on this page is labelled Sponsored.
Questions about Agentforce Contact Center alternatives
What is the best alternative to Agentforce Contact Center?
Freshcaller, number 1 in call center software with a score of 7.9 out of 10. The others here: C-Zentrix Contact Center, CallHub, Genesys Cloud CX and 16 more.
What is the best free alternative to Agentforce Contact Center?
Freshcaller is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.