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Best Google Contact Center AI Platform Alternatives in 2026

Updated

20 apps from call center software ranked against Google Contact Center AI Platform on the same published basis.

  1. 1
    Freshcaller Free plan AndroidiOSWeb $15/mo7.9
    Google Contact Center AI Platform vs Freshcaller
  2. 2
    C-Zentrix Contact Center Free plan AndroidapiiOSself-hostedWeb Free7.0
    Google Contact Center AI Platform vs C-Zentrix Contact Center
  3. 3
    CallHub Free plan AndroidapiiOSMacWeb $0.05/mo7.0
    Google Contact Center AI Platform vs CallHub
  4. 4
    Genesys Cloud CX WebWinMaciOSAndroid $75/mo6.9
    Google Contact Center AI Platform vs Genesys Cloud CX
  5. 5
    Amazon Connect Free trial AndroidapiiOSWeb 6.8
    Google Contact Center AI Platform vs Amazon Connect
  6. 6
    8x8 Contact Center AndroidapiiOSMacWeb 6.8
    Google Contact Center AI Platform vs 8x8 Contact Center
  7. 7
    RingCentral RingCX apiMacWebWin $65/mo6.7
    Google Contact Center AI Platform vs RingCentral RingCX
  8. 8
    GoTo Contact Center AndroidiOSMacWebWin 6.7
    Google Contact Center AI Platform vs GoTo Contact Center
  9. 9
    OpenScape Contact Center Enterprise WebWin 6.7
    Google Contact Center AI Platform vs OpenScape Contact Center Enterprise
  10. 10
    Mitel CX 6.6
    Google Contact Center AI Platform vs Mitel CX
  11. 11
    Dialpad Support Free trial AndroidapiextensioniOSMac $8,095/mo6.6
    Google Contact Center AI Platform vs Dialpad Support
  12. 12
    Avaya Experience Platform apiself-hostedWeb $48/mo6.5
    Google Contact Center AI Platform vs Avaya Experience Platform
  13. 14
    MiContact Center Business 6.5
    Google Contact Center AI Platform vs MiContact Center Business
  14. 15
    storm CONTACT apiWeb 6.5
    Google Contact Center AI Platform vs storm CONTACT
  15. 16
    Zoom Contact Center AndroidapiiOSMacWeb $69/mo6.4
    Google Contact Center AI Platform vs Zoom Contact Center
  16. 17
    Zendesk Contact Center Web $33/mo6.4
    Google Contact Center AI Platform vs Zendesk Contact Center
  17. 18
    Netcall Omnichannel Contact Centre Web £1,725/mo6.4
    Google Contact Center AI Platform vs Netcall Omnichannel Contact Centre
  18. 19
    Sinch Contact Pro Web 6.4
    Google Contact Center AI Platform vs Sinch Contact Pro
  19. 20
    Altitude Xperience apiself-hostedWeb 6.4
    Google Contact Center AI Platform vs Altitude Xperience
  20. 21
    Callision Free plan Web $19.99/mo6.4
    Google Contact Center AI Platform vs Callision

Google Contact Center AI Platform alternatives compared

#AppScoreFree planFromRuns on
1Freshcaller7.9Free plan$15/moAndroid, iOS, Web
2C-Zentrix Contact Center7.0Free planFreeAndroid, API, iOS, self-hosted, Web
3CallHub7.0Free plan$0.05/moAndroid, API, iOS, Mac, Web, Windows
4Genesys Cloud CX6.9No$75/moWeb, Windows, Mac, iOS, Android
5Amazon Connect6.8NoAndroid, API, iOS, Web
68x8 Contact Center6.8Android, API, iOS, Mac, Web, Windows
7RingCentral RingCX6.7No$65/moAPI, Mac, Web, Windows
8GoTo Contact Center6.7Android, iOS, Mac, Web, Windows
9OpenScape Contact Center Enterprise6.7Web, Windows
10Mitel CX6.6
11Dialpad Support6.6No$8,095/moAndroid, API, Browser, iOS, Mac, Web, Windows
12Avaya Experience Platform6.5No$48/moAPI, self-hosted, Web
14MiContact Center Business6.5
15storm CONTACT6.5API, Web
16Zoom Contact Center6.4No$69/moAndroid, API, iOS, Mac, Web, Windows
17Zendesk Contact Center6.4No$33/moWeb
18Netcall Omnichannel Contact Centre6.4£1,725/moWeb
19Sinch Contact Pro6.4Web
20Altitude Xperience6.4API, self-hosted, Web
21Callision6.4Free plan$19.99/moWeb
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Questions about Google Contact Center AI Platform alternatives

What is the best alternative to Google Contact Center AI Platform?

Freshcaller, number 1 in call center software with a score of 7.9 out of 10. The others here: C-Zentrix Contact Center, CallHub, Genesys Cloud CX and 16 more.

What is the best free alternative to Google Contact Center AI Platform?

Freshcaller is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.