Best CCBox WFM Alternatives in 2026
Updated
20 apps from contact center workforce management software ranked against CCBox WFM on the same published basis.
- 1CCBox WFM vs Webex App
- 2CCBox WFM vs Daktela WFM
- 3CCBox WFM vs GetWFM
- 4CCBox WFM vs Dialpad Workforce Management
- 5CCBox WFM vs Mitel Secure Cloud
- 6CCBox WFM vs Aspect Workforce
- 7CCBox WFM vs Avaya Workforce Engagement Workforce Management
- 8CCBox WFM vs Pipkins Vantage Point
- 9CCBox WFM vs QStory Workforce Management
- 10CCBox WFM vs RingCX AI Workforce Management
- 11CCBox WFM vs Verint Workforce Management
- 12CCBox WFM vs Enghouse CCaaS
- 13CCBox WFM vs MaxContact Auto QA
- 14CCBox WFM vs Nextiva
- 15CCBox WFM vs 8x8 Contact Center
- 16CCBox WFM vs AgentTime Scheduler
- 17CCBox WFM vs Eleveo Workforce Management
- 18CCBox WFM vs Genesys Workforce Engagement Management
- 19CCBox WFM vs Mitel Workforce Management
- 20CCBox WFM vs Puzzel Workforce Management
CCBox WFM alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Webex App | 6.7 | Free plan | Free | Android, iOS, Mac, Web, Windows |
| 2 | Daktela WFM | 6.6 | Free plan | €20/mo | Android, API, iOS, Mac, Web, Windows |
| 3 | GetWFM | 6.3 | Free plan | Free | API, Web |
| 4 | Dialpad Workforce Management | 5.7 | $95/mo | Android, Browser, iOS, Mac, Web, Windows | |
| 5 | Mitel Secure Cloud | 5.7 | Android, iOS, Mac, Web, Windows | ||
| 6 | Aspect Workforce | 5.5 | Android, API, iOS, self-hosted, Web | ||
| 7 | Avaya Workforce Engagement Workforce Management | 5.5 | Android, iOS, self-hosted, Web | ||
| 8 | Pipkins Vantage Point | 5.5 | iOS, Mac, Web | ||
| 9 | QStory Workforce Management | 5.5 | Android, iOS, Web | ||
| 10 | RingCX AI Workforce Management | 5.5 | $65/mo | Android, API, iOS, Web | |
| 11 | Verint Workforce Management | 5.5 | Android, API, iOS, Web | ||
| 12 | Enghouse CCaaS | 5.4 | API, Web | ||
| 13 | MaxContact Auto QA | 5.4 | API, Web | ||
| 14 | Nextiva | 5.4 | No | $15/mo | Android, Browser, iOS, Linux, Mac, Web, Windows |
| 15 | 8x8 Contact Center | 5.3 | Android, API, iOS, Mac, Web, Windows | ||
| 16 | AgentTime Scheduler | 5.3 | Windows | ||
| 17 | Eleveo Workforce Management | 5.3 | API, self-hosted, Web | ||
| 18 | Genesys Workforce Engagement Management | 5.3 | No | £2.33/mo | Android, iOS, Mac, Web, Windows |
| 19 | Mitel Workforce Management | 5.3 | Android, iOS | ||
| 20 | Puzzel Workforce Management | 5.3 | API, Web |
Make your app an alternative to CCBox WFM
See the priceThe sponsored alternative slot on this page is labelled Sponsored.
Questions about CCBox WFM alternatives
What is the best alternative to CCBox WFM?
Webex App, number 1 in contact center workforce management software with a score of 6.7 out of 10. The others here: Daktela WFM, GetWFM, Dialpad Workforce Management and 16 more.
What is the best free alternative to CCBox WFM?
Webex App is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.