Free and open first
Best Small Business CRM in 2026
- 33 apps
- Research read 28 Sept 2026
- How the order is worked out
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BenchmarkONE
Free plan AndroidAPIiPhone+1BenchmarkONE brings CRM, email marketing, and follow-up automation into one web service with a free Lite plan.
- 7
Bitrix24 CRM
by Bitrix24 CRMFree plan AndroidAPIiPhone+5Bitrix24 CRM pairs pipeline and email automation features with plans for different user and storage needs.
- 8
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Bigin by Zoho CRM
by Bigin by Zoho CRMFree plan AndroidiPhoneMacBigin combines sales pipelines, email sync, automation, and AI features with a free entry edition and a no-card trial. Check its edition-specific limits if your team or workflow needs more capacity.
- 10
eWay-CRM
Free plan WebWindowsMac+2eWay-CRM offers a free contact-management tier and paid tiers with larger storage or additional listed features. Teams considering Sales or Projects should account for those modules as add-ons.
- 11
Freshsales
by FreshsalesFree plan AndroidAPIExtension+2Freshsales combines lead and deal management with communication tools, AI assistance, and workflow automation.
- 12
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HubSpot CRM
by HubSpot CRMFree plan AndroidiPhoneChoose HubSpot CRM if you want a no-expiration free CRM with pipeline tools, customer reporting, and team conversation features.
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Vtiger CRM
by Vtiger CRMFree plan AndroidiPhoneVtiger CRM combines customer management, sales and marketing tools, and team collaboration in one platform.
- 18
Apptivo CRM
by Apptivo CRMFree trial WebiPhoneAndroidApptivo CRM covers core sales and communication functions across web and mobile platforms. Its unlisted pricing means prospective customers must request or find plan costs separately.
- 19
Copper CRM
by Copper CRMFree trial WebiPhoneAndroidCopper CRM combines pipeline management with email, marketing, and AI functions across web and mobile platforms. The 14-day trial offers a temporary evaluation period before paid plans.
- 20
folk
Free trial WebWindowsMac+2folk combines pipeline management, email sync, automation and AI across a wide range of platforms.
- 21
Insightly CRM
Free trial AndroidAPIiPhone+1Choose Insightly CRM if your mid-market team needs customizable sales pipelines and workflows that can carry closed deals into project work.
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#1Places #1, #2, #3, #4, #5 on this list can be bought by the makers of the software on it. See the price
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