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Best Social CRM Tools in 2026

Use social CRM tools to organize contacts and conversations from social channels; common capabilities include a shared social inbox, social lead capture and workflow automation. These products are available through web, iOS, Android, APIs, browser extensions and self-hosted deployments.

  1. 1

    Chatwoot

    by Chatwoot
    Free plan Open source AndroidAPIiPhone+3

    Chatwoot brings customer conversations, team coordination, and knowledge-base tools together, with cloud and self-hosted options.

    9.2 Free plan · paid from $19/mo (annual) · 15-day trial Visit site
  2. 2

    Agile CRM

    by Agile CRM
    Free plan AndroidAPIExtension+2

    Agile CRM covers customer management, campaign work and helpdesk tasks, with a free tier and multiple paid plans. Check the plan limits and the stated age of the privacy policy when evaluating fit.

    7.7 Free plan · paid from $8.99 Visit site
  3. 3

    HubSpot Marketing Hub

    by HubSpot Marketing Hub
    Free plan AndroidAPIiPhone+1
    7.5 Free plan · 14-day trial Visit site
  4. 4

    Zoho CRM

    by Zoho CRM
    Free plan AndroidAPIiPhone+1

    Zoho CRM brings sales process tools, integrations, APIs, and mobile access together.

    7.0 Free plan · paid from $14/user/mo (annual) · 15-day trial Visit site
  5. 5

    Klaviyo

    by Klaviyo
    Free plan Web

    Klaviyo combines marketing channels, automation, and customer support tools in a web platform. Its free plan has defined usage limits, and sending can be restricted if those limits are exceeded.

    6.9 Free plan Visit site
  6. 6

    Zoho Social

    by Zoho Social
    Free plan WebiPhoneAndroid

    Zoho Social combines scheduling, monitoring, analytics, and integrations across web and mobile.

    6.8 Free plan · 15-day trial Visit site
  7. 7

    Kommo (formerly amoCRM)

    Free trial AndroidiPhoneWeb

    Kommo combines messaging, lead pipelines, automation, integrations, and mobile access for sales teams.

    6.1 From $25/user/mo · 14-day trial Visit site
  8. 8

    Nimble

    by Nimble
    Free trial AndroidAPIExtension+4

    Nimble combines core CRM workflow features with email, automation, AI and mobile access.

    6.1 14-day trial Visit site
  9. 9

    DMRocket

    Free plan Web
    6.0 Free plan · paid from $19/mo · 7-day trial Visit site
  10. 10

    SleekFlow

    Free trial AndroidAPIiPhone+1

    SleekFlow combines messaging, CRM context, automation, and AI-agent capabilities for customer-facing teams.

    6.0 From $109/mo · 7-day trial Visit site
  11. 11

    Sprout Social

    by Sprout Social
    Free trial AndroidiPhone

    Sprout Social covers cross-network publishing, inbox management, collaboration, and reporting with tiered profile limits.

    5.6 From $79/user/mo (annual) · 30-day trial Visit site
  12. 12

    NapoleonCat

    Paid WebiPhoneAndroid

    NapoleonCat combines multi-network publishing support with inbox, approvals, analytics, and tiered user and profile allowances.

    5.5 From $79/mo (annual) · 14-day trial Visit site
  13. 13

    CloudFlick Social CRM

    Paid Web
    4.6 Pricing on request Visit site
  14. 14

    Scrollmark

    Paid Web
    4.0 Pricing on request Visit site

#1Places #1, #2, #3, #4, #5 on this list can be bought by the makers of the software on it. See the price

Review each tool's free plan, starting paid price, contact limit, social channels and automation features. If you need a no-cost trial or code you can read or change, check the trial terms and open-source licence for the tool you are considering.

Questions

Are free plans available for social CRM tools?

Free plans are offered by listed tools. Check the plan's contact, channel and feature limits before relying on it.

Can I test a social CRM before I pay?

Free trials are offered by listed tools. Listed trial periods include seven and 14 days; terms vary by tool.

Can I find open-source social CRM tools?

Open-source code is offered by listed tools. Review the licence and confirm whether self-hosting is supported.

What platforms are supported by these tools?

The list includes web, iOS, Android, API, browser extension and self-hosted options. Platform support differs by tool.

Which features should I use for comparison?

Evaluate free plans, starting paid prices, social channels, contact limits, unified social inboxes, social lead capture, workflow automation and mobile apps.

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