Best Case Management Software in 2026
Case management software supports the work of capturing cases, organizing their details, and coordinating what happens next. The ranked entries are compared on audit trail, case intake forms, custom case fields, deployment, free plan, mobile apps, paid-from pricing, reporting dashboards, and workflow automation. UiPath Maestro Case Management and Primero lead the opening entries, followed by Marble Case Manager and DFIR-IRIS; Ethico Case Management, Socianote, Kaseware, and Resolver Investigations are also among the first options. Consider how your team handles intake and follow-up, then compare the fields and automation offered. Audit trails and reporting dashboards may help you assess oversight needs, while deployment and mobile apps inform operational fit.
136 case management software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
| # | App | Score | From | Free plan | Paid from | Case intake forms | Workflow automation | Custom case fields | Audit trail | |
|---|---|---|---|---|---|---|---|---|---|---|
| 1 |  UiPath Maestro Case Management | 7.8 | Free | Yes | — | Yes | Yes | Yes | Yes | View |
| 2 | Primero | 7.5 | $687.50/mo | Yes | — | Yes | — | Yes | Yes | View |
| 3 | Marble Case Manager | 7.4 | Free | Yes | — | — | Yes | — | Yes | View |
| 4 | DFIR-IRIS | 7.2 | Free | Yes | — | — | — | — | — | View |
| 5 | Ethico Case Management | 6.9 | — | — | — | Yes | Yes | — | Yes | View |
| 6 |  Socianote | 6.9 | $99/mo | Yes | $99/user/mo | Yes | Yes | — | Yes | View |
| 7 |  Kaseware | 6.8 | — | — | — | Yes | Yes | Yes | Yes | View |
| 8 |  Resolver Investigations | 6.8 | — | — | — | Yes | Yes | Yes | Yes | View |
| 9 | Case IQ | 6.8 | — | — | — | Yes | Yes | Yes | Yes | View |
| 10 |  SAI360 Ethics and Compliance | 6.8 | — | — | — | Yes | Yes | Yes | Yes | View |
| 11 | Pega Investigative Case Management | 6.8 | — | — | — | — | Yes | — | Yes | View |
| 12 | Casebook | 6.8 | $29/mo | No | $29/user/mo | Yes | Yes | Yes | Yes | View |
| 13 | Civica Complaints Management | 6.8 | — | — | — | — | Yes | — | — | View |
| 14 |  WellSky Human Services | 6.8 | Free | Yes | — | — | — | — | — | View |
| 15 |  Trackops | 6.7 | $99/mo | No | $99/user/mo | Yes | Yes | Yes | Yes | View |
| 16 |  CaseWorthy | 6.7 | — | — | — | Yes | Yes | Yes | Yes | View |
| 17 |  Yakabod Case Management | 6.7 | — | — | — | Yes | Yes | Yes | Yes | View |
| 18 |  Synergy Investigation Case Management | 6.7 | — | — | — | Yes | Yes | Yes | Yes | View |
| 19 |  Bonterra Case Management | 6.7 | — | — | — | Yes | Yes | Yes | Yes | View |
| 20 | NAVEX EthicsPoint Incident Management | 6.7 | — | — | — | Yes | Yes | Yes | Yes | View |
| 21 |  Omnigo Investigation Case Management | 6.7 | — | — | — | Yes | Yes | — | Yes | View |
| 22 | CORE Search | 6.7 | Free | Yes | — | No | Yes | — | Yes | View |
| 23 | Appian Case Management | 6.6 | — | No | — | Yes | Yes | Yes | Yes | View |
| 24 | Clue Investigation Management | 6.6 | — | — | — | Yes | Yes | — | Yes | View |
| 25 | Chorus Intelligence Suite | 6.6 | — | — | — | — | Yes | — | Yes | View |
Is your app on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which case management software is ranked first on Freedom251?
UiPath Maestro Case Management is ranked #1 of 136 with a score of 7.8. Primero is second and Marble Case Manager third.
How many of these have a free plan?
7 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Casebook has the lowest first paid tier we found: $29/mo.
How is this list ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation. Paid placements never change a rank.