Freedom251 › Case Management Software
Tracker
by Tracker
What Tracker is
Tracker is a cloud-based case management platform for prosecution, designed to carry criminal cases from arrest through final disposition. It automates the import of arrest and citation data, brings case information together with a statewide witness and defendant database, and supports investigation and charging work. Staff can use statewide charge forms and create indictments, accusations, subpoenas, and pleadings from case data. Calendaring covers statutory clocks, court dates, and discovery deadlines. Its TED electronic-discovery service publishes discovery to defense counsel through a GCIC-compliant website and records sends, receipts, and downloads. Tracker also supports VSSR-aligned victim-witness service tracking and post-adjudication reporting for VWAP staff and grant compliance. Security features include office-based permissions and audit trails for sensitive criminal justice information. Data exchanges include Georgia Crime Information Center, CJEP court e-filing, Judicial Data Exchange, and Pardons & Parole notifications. The maker describes CJEP exchange in 50 counties and Judicial Data Exchange integration in five judicial circuits, with a framework to extend statewide. Tracker lists prosecutors, legal assistants, investigators, victim-witness and administrative staff, and office leadership among its users.
Who it suits
Tracker suits prosecution offices that need to manage cases, discovery, court dates, and victim-witness services in one platform. Its listed users span prosecutors, legal assistants, investigators, administrative staff, victim-witness staff, and office leadership.
What it does well
- Automates imports of arrest data and citations.
- Generates charging documents from case data.
- Tracks statutory clocks, court dates, and discovery deadlines.
- Logs discovery sends, receipts, and downloads.
- Connects with Georgia justice and court systems.
What to know first
- Cloud deployment only among the listed platforms and deployment details.
- Pricing is on request.
- Judicial Data Exchange integration is local to five judicial circuits.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | 2 hours of multi-track recordings · up to 720p video · 44.1 kHz audio · watermark | Free |
| Pro | Billed $288 annually · 1 studio · 15 hrs of separate track downloads · up to 4K video · 48kHz audio | $24 a month |
| Grow | Billed $408 annually · 2 studios · 20 hrs of separate track downloads · unlimited multistream destinations | $34 a month |
| Webinar | Billed $408 annually · 3 studios · 25 hrs of separate track downloads · up to 100 webinar registrants | $79 a month |
| Business | Unlimited studios · unlimited separate track downloads · up to 10,000 webinar registrants | On request |
As riverside.net lists them, read 12 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://www.riverside.net/.
- Request pricing for the paid service.
- Ask about the free plan or free trial.
- Use Tracker as a cloud-deployed platform.
Verdict
Choose Tracker if a prosecution office needs case management tied to charging, calendaring, discovery, and victim-witness reporting. Offices seeking published pricing should look elsewhere, since the pricing is on request.
Questions
What does Tracker cost?
Tracker is listed as paid, with pricing on request.
Is there a free plan or trial?
Yes. Tracker lists both a free plan and a free trial.
Who is Tracker for?
Listed users include prosecutors, legal assistants, investigators, victim-witness staff, administrative staff, and office leadership.
Which systems does it integrate with?
It exchanges data with Georgia Crime Information Center, CJEP court e-filing, Judicial Data Exchange, and Pardons & Parole notifications.
Where is integration coverage available?
The listed CJEP exchange covers 50 counties. Judicial Data Exchange integration is local to five judicial circuits, with a framework to extend statewide.
How is sensitive information handled?
The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information.
Facts from Tracker's own pages
- Audit trail
- Yes · riverside.net, 22 Sept 2026
- Business security
- The Business plan lists SSO with Okta and Azure and SOC2 and ISO27001 compliance. · riverside.com, 12 Oct 2026
- Calendaring
- It tracks statutory clocks, court dates, and discovery deadlines across cases. · riverside.net, 12 Oct 2026
- Case intake
- It automates the import of arrest data and citations to reduce redundant data entry. · riverside.net, 12 Oct 2026
- Charging and documents
- It supports statewide charge forms and generates indictments, accusations, subpoenas, and pleadings from case data. · riverside.net, 12 Oct 2026
- Deployment
- cloud · riverside.net, 22 Sept 2026
- Editing
- The editor supports text-based editing, AI editing and repurposing, transcriptions, Magic Clips, and audio enhancement. · riverside.com, 12 Oct 2026
- Electronic discovery
- TED publishes discovery to defense counsel through a GCIC-compliant website and logs sends, receipts, and downloads. · riverside.net, 12 Oct 2026
- Headquarters
- Atlanta, Georgia · riverside.net, 28 Sept 2026
- Integration coverage
- The site says CJEP exchange covers 50 counties and Judicial Data Exchange integration is local to five judicial circuits, with a framework to extend statewide. · riverside.net, 12 Oct 2026
- Integrations
- The Webinar plan includes HubSpot lead syncing, while Business lists Salesforce and Marketo integrations. · riverside.com, 12 Oct 2026
- Intended users
- The company says its mission is to empower creators and businesses to build a brand and tell their stories. · riverside.com, 12 Oct 2026
- Investigation
- It centralizes case-related data and provides a statewide database of witnesses and defendants. · riverside.net, 12 Oct 2026
- Local recording
- Riverside records each participant’s audio and video on their own device and uploads files to the cloud during the session. · riverside.com, 12 Oct 2026
- Participant capacity
- A session can record up to 10 participants, with additional people able to watch live without being recorded. · riverside.com, 12 Oct 2026
- Plan limits
- The pricing FAQ says recording itself is unlimited, but separate track downloads are capped by plan and stop until the next billing cycle or an upgrade when the cap is reached. · riverside.com, 12 Oct 2026
- Product
- Riverside provides tools for recording remote podcasts and video interviews. · riverside.com, 12 Oct 2026
- Publishing
- The Pro plan includes podcast hosting and analytics, and publishing to YouTube, Spotify, Apple, Instagram, LinkedIn, and other platforms. · riverside.com, 12 Oct 2026
- Purpose
- Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition. · riverside.net, 12 Oct 2026
- Recording quality
- With supported equipment, recordings can reach 4K video and uncompressed 48kHz WAV audio. · riverside.com, 12 Oct 2026
- Reporting dashboards
- Yes · riverside.net, 22 Sept 2026
- Security
- The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information. · riverside.net, 12 Oct 2026
- Support
- Riverside says the same people who develop Tracker support it and answer the phone. · riverside.net, 12 Oct 2026
- Victim-witness services
- It provides VSSR-aligned service tracking and post-adjudication reporting for VWAP staff and grant compliance. · riverside.net, 12 Oct 2026
Where Tracker stands on Freedom251
- Case Management Software#7 of 177