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goCASE
What goCASE is
goCASE is a self-hosted investigative case management and analysis tool developed by UNODC for government law enforcement, investigative, intelligence, and prosecution agencies of UN Member States. Its Electronic Case File stores case information and supports custom fields for agency-specific records. Full-text search covers case records, Microsoft Office files, and scanned documents processed into text, including PDFs. Agencies can configure workflows with role-based permissions, step histories, and options to revert or switch workflow cycles. Reports support grouping, reordering, drill-down, printable forms, and graphical views of investigative trends. Individual and group privileges control access, while timestamped audit trails record user activity. Alerts can be sent by email and the goCASE Message Board, with case conclusions linked to files for management. Windows Desktop and Web editions are available, with Microsoft SQL Server 2014, 2016, 2017, and 2019 listed as supported database servers. The software license is free; service fees depend on required UNODC resources and are formalized through a usually three-year SLA.
Who it suits
goCASE is intended for government investigation, intelligence, law-enforcement, and prosecution agencies in UN Member States. It suits organizations needing configurable workflows, searchable case files, reporting, and audited access.
What it does well
- Free software license
- Supports Windows Desktop and Web editions
- Provides full-text document search
- Includes role-based workflow controls
- Records timestamped audit trails
What to know first
- Self-hosted deployment required
- Service fees depend on UNODC resources
- Requires supported Microsoft SQL Server versions
- No user limit is stated
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| goCASE | goCASE is license-free; fees for services are calculated based on required UNODC resources and formalized through a Service Level Agreement. · No software license fee · No user limit stated | On request |
As gocase.unodc.org lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
goCASE combines searchable electronic case files, configurable workflows, reporting, notifications, and audited permissions for government investigative agencies. The license carries no software fee, while implementation and support services are arranged through an SLA with resource-based fees.
Facts from goCASE's own pages
- Audit trail
- Yes · gocase.unodc.org, 19 Sept 2026
- Case files
- Its Electronic Case File stores case information and supports adding custom fields to fit how an agency represents and handles information. · gocase.unodc.org, 12 Oct 2026
- Custom case fields
- Yes · gocase.unodc.org, 19 Sept 2026
- Deployment
- self_hosted · gocase.unodc.org, 19 Sept 2026
- Languages
- The user interface and reference tables are designed to support major languages. · gocase.unodc.org, 12 Oct 2026
- Maker and audience
- UNODC’s Software Products for Member States Unit developed goCASE for government agencies involved in investigation and intelligence operations. · gocase.unodc.org, 12 Oct 2026
- Notifications
- Case activity alerts are sent by email and to the goCASE portal Message Board, and case conclusions are reported to management with links to case files. · gocase.unodc.org, 12 Oct 2026
- Platforms and database
- The product is available as a Windows-based Desktop Edition and Web Edition, with Microsoft SQL Server 2014, 2016, 2017 and 2019 listed as supported database servers. · gocase.unodc.org, 12 Oct 2026
- Purpose
- goCASE is an investigative case management and analysis tool for government law enforcement, investigative, intelligence and prosecution agencies of UN Member States. · gocase.unodc.org, 12 Oct 2026
- Reporting
- Reports support grouping, reordering and drill-down, with printable forms and graphical representations of investigative trends and patterns. · gocase.unodc.org, 12 Oct 2026
- Reporting dashboards
- Yes · gocase.unodc.org, 19 Sept 2026
- Search
- Full-text search covers case records, MS Office files and scanned documents processed to text, including PDFs. · gocase.unodc.org, 12 Oct 2026
- Security
- The system uses individual and group privileges to control access and records case activity in timestamped audit trails with user IDs. · gocase.unodc.org, 12 Oct 2026
- Service terms
- UNODC says service fees depend on factors including the resources needed, and services and fees are formalized through an SLA whose standard duration is three years, with possible renewal. · gocase.unodc.org, 12 Oct 2026
- Support
- Registered users can submit support requests online, review their status and track communication with the support provider; an organizational user can track colleagues’ requests. · gocase.unodc.org, 12 Oct 2026
- Workflow
- The workflow engine follows agency procedures, supports role-based step permissions, keeps a step history and allows users to revert or switch workflow cycles. · gocase.unodc.org, 12 Oct 2026
- Workflow automation
- Yes · gocase.unodc.org, 19 Sept 2026
Where goCASE stands on Freedom251
- Case Management Software#9 of 177
- Law Enforcement Software#1 of 18