Freedom251 › Case Management Software
Kaseware
by Kaseware
What Kaseware is
Kaseware is an investigation management platform that centralizes investigative details, case work, and closure activities. It manages cases, incidents, documents, records, evidence, tasks, and public portals. Case intake forms collect information, custom fields adapt records, workflow automation supports process steps, and audit trails record activity. Reporting dashboards, geospatial visualizations, link analysis, and configurable analytics support investigations and intelligence operations. Native iOS and Android apps provide incident response, media capture, barcode scanning, push notifications, and workflow task management. Documented GraphQL APIs support custom integrations, alongside listed integrations with ShadowDragon, PostHire, Carbone, and WAVR-21. Kaseware states that data is encrypted at rest with AES-256 and in transit with TLS 1.2 or higher, with SSO, MFA, and role-based access controls. It lists SOC 2 Type 2 compliance, ISO 27001 and ISO 27701 certification, and applicable CJIS policies. Plans include Essentials at $102 a month, Insights at $158 a month, Connections at $216 a month, and Enterprise with pricing not listed.
Who it suits
Kaseware is aimed at public safety agencies, corporate security teams, intelligence organizations, law enforcement, and government agencies. It fits teams needing structured investigations, mobile access, analytics, and configurable case workflows.
What it does well
- Case, incident, evidence, and task management
- Native iOS and Android applications
- GraphQL APIs and listed integrations
- Geospatial and link-analysis tools
- Audit trails and reporting dashboards
What to know first
- No free plan
- Essentials and Insights require 20 users
- Connections requires 40 users
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Kaseware Essentials | $102 per user per month; minimum subscription of 20 users · Case, dispatch, and process management · 10 GB pooled storage per user · Standard support included · 24/7 support not available | $102 a month |
| Kaseware Insights | $158 per user per month; minimum subscription of 20 users · Advanced investigations management and analytics · 10 GB pooled storage per user · Standard support included · 24/7 support not available | $158 a month |
| Kaseware Connections | $216 per user per month; minimum subscription of 40 users · Integrated end-to-end platform · 10 GB pooled storage per user · Standard and 24/7 support included | $216 a month |
| Kaseware Enterprise | Contact us · Customizable · Public, private, and self-managed hosting options · Storage plan tailored to specific needs · 24/7 support included · Data migration included | On request |
As kaseware.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
Kaseware brings investigation records, workflows, analytics, mobile apps, and security controls into one platform. Buyers should match the plan’s minimum users, storage terms, hosting options, and support availability to their organization.
Facts from Kaseware's own pages
- AI data handling
- Kaseware says customer data is not used to train AI models and organizations can manage access to AI capabilities. · kaseware.com, 11 Oct 2026
- Analytics
- Kaseware offers geospatial visualizations, link analysis, and configurable dashboards for investigations and intelligence operations. · kaseware.com, 11 Oct 2026
- Audit trail
- Yes · kaseware.com, 21 Sept 2026
- Core capabilities
- The platform includes case, incident, document, records, evidence, task, and public portal management. · kaseware.com, 11 Oct 2026
- Custom case fields
- Yes · kaseware.com, 21 Sept 2026
- Encryption and access
- The company states customer data is encrypted at rest using AES-256 and in transit using TLS 1.2 or higher, with SSO, MFA, and role-based access controls supported. · kaseware.com, 11 Oct 2026
- Hosting
- Enterprise lists public, private, and self-managed hosting options; the other three plans list TX-RAMP, US/EU Commercial, and GovCloud hosting. · kaseware.com, 11 Oct 2026
- Case intake forms
- Yes · kaseware.com, 21 Sept 2026
- Integrations
- Kaseware provides documented GraphQL APIs for custom integrations and lists out-of-the-box integrations with ShadowDragon, PostHire, Carbone, and WAVR-21. · kaseware.com, 11 Oct 2026
- Intended users
- Kaseware describes its audience as public safety agencies, corporate security teams, intelligence organizations, law enforcement, and government agencies. · kaseware.com, 11 Oct 2026
- Mobile
- The pricing page lists native iOS and Android apps with incident response, media capture, barcode scanning, push notifications, and workflow task management. · kaseware.com, 11 Oct 2026
- Mobile apps
- Yes · kaseware.com, 21 Sept 2026
- Plan limits
- Essentials and Insights require at least 20 users, Connections requires at least 40 users, and each of those plans lists 10 GB of pooled storage per user. · kaseware.com, 11 Oct 2026
- Purpose
- Kaseware is an investigation management platform that centralizes investigative details, streamlines case management, and supports case closure. · kaseware.com, 11 Oct 2026
- Reporting dashboards
- Yes · kaseware.com, 21 Sept 2026
- Security
- Kaseware says it is SOC 2 Type 2 compliant and ISO 27001 and ISO 27701 certified, and adheres to state CJIS policies where it supports them. · kaseware.com, 11 Oct 2026
- Support
- Standard support is included in all listed plans, while 24/7 support is listed as available for Connections and Enterprise. · kaseware.com, 11 Oct 2026
- Workflow automation
- Yes · kaseware.com, 21 Sept 2026
Where Kaseware stands on Freedom251
- Case Management Software#24 of 177