Best ZentraITSM Alternatives in 2026
Updated
20 apps from IT SLA management software ranked against ZentraITSM on the same published basis.
- 1ZentraITSM vs KIX
- 2ZentraITSM vs Lansweeper
- 3ZentraITSM vs Desk365
- 4ZentraITSM vs iTop
- 5ZentraITSM vs FreeITSM
- 6ZentraITSM vs Nova-Suite
- 7ZentraITSM vs QueueDesk
- 8ZentraITSM vs SlaMetric
- 9ZentraITSM vs Vivantio
- 10ZentraITSM vs GLPI
- 11ZentraITSM vs ManageEngine ServiceDesk Plus
- 12ZentraITSM vs Proactivanet ITSM
- 13ZentraITSM vs USU Knowledge Management
- 14ZentraITSM vs Xurrent Service Level Management
- 15ZentraITSM vs Web Help Desk
- 16ZentraITSM vs Zammad
- 17ZentraITSM vs Jitbit Helpdesk
- 18ZentraITSM vs Matrix42 FastViewer
- 19ZentraITSM vs OpenText Service Management
- 20ZentraITSM vs Patryone Service Desk
ZentraITSM alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | KIX | 6.6 | Free plan | €33/mo | Android, API, iOS, Linux, self-hosted, Web |
| 2 | Lansweeper | 6.6 | Free plan | $199/mo | API, Linux, Mac, self-hosted, Web, Windows |
| 3 | Desk365 | 6.5 | Free plan | $12/mo | Android, API, iOS, Web |
| 4 | iTop | 6.5 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 5 | FreeITSM | 6.4 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 6 | Nova-Suite | 6.3 | Free plan | Free | API, self-hosted, Web |
| 7 | QueueDesk | 6.3 | Free plan | $79/mo | Web |
| 8 | SlaMetric | 6.3 | Free plan | Free | Web |
| 9 | Vivantio | 6.3 | No | $49/mo | API, self-hosted, Web |
| 10 | GLPI | 5.7 | No | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows |
| 11 | ManageEngine ServiceDesk Plus | 5.6 | No | $13/mo | Android, iOS, Linux, Mac, Web, Windows |
| 12 | Proactivanet ITSM | 5.5 | No | — | Android, API, iOS, Web |
| 13 | USU Knowledge Management | 5.5 | No | — | API, Linux, self-hosted, Web, Windows |
| 14 | Xurrent Service Level Management | 5.5 | No | — | Android, API, iOS, Web |
| 15 | Web Help Desk | 5.4 | No | $26.67/mo | iOS, Linux, Mac, self-hosted, Web, Windows |
| 16 | Zammad | 5.4 | No | €7/mo | API, Linux, self-hosted, Web |
| 17 | Jitbit Helpdesk | 5.3 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 18 | Matrix42 FastViewer | 5.3 | No | €45/mo | Android, iOS, Mac, self-hosted, Web, Windows |
| 19 | OpenText Service Management | 5.3 | No | — | Android, iOS, Web |
| 20 | Patryone Service Desk | 5.3 | No | — | Web |
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Questions about ZentraITSM alternatives
What is the best alternative to ZentraITSM?
KIX, number 1 in IT SLA management software with a score of 6.6 out of 10. The others here: Lansweeper, Desk365, iTop and 16 more.
What is the best free alternative to ZentraITSM?
KIX is the best-ranked alternative with a free plan. 8 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.