Best Zammad Alternatives in 2026
Updated
20 apps from help desk software ranked against Zammad on the same published basis.
- 1Zammad vs Chatwoot
- 2Zammad vs Freshdesk
- 3Zammad vs Vtiger Help Desk
- 4Zammad vs Zoho Desk
- 5Zammad vs Help Scout
- 6Zammad vs Odoo Helpdesk
- 7Zammad vs Desk365
- 8Zammad vs FreeScout
- 9Zammad vs ManageEngine SupportCenter Plus
- 10Zammad vs Vivantio
- 11Zammad vs ProProfs Help Desk
- 12Zammad vs LiveAgent
- 13Zammad vs SmarterTrack
- 14Zammad vs HESK
- 15Zammad vs Intercom
- 16Zammad vs Deskero
- 18Zammad vs NABD System
- 19Zammad vs Kayako
- 20Zammad vs Znuny
- 21Zammad vs UVdesk
Zammad alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Chatwoot | 9.3 | Free plan | $19/mo | Android, API, iOS, Linux, self-hosted, Web |
| 2 | Freshdesk | 7.9 | Free plan | $19/mo | API |
| 3 | Vtiger Help Desk | 7.9 | Free plan | $12/mo | Android, API, iOS |
| 4 | Zoho Desk | 7.8 | Free plan | ₹420/mo | API |
| 5 | Help Scout | 7.8 | Free plan | $25/mo | API |
| 6 | Odoo Helpdesk | 7.7 | Free plan | — | API |
| 7 | Desk365 | 7.7 | Free plan | $12/mo | Android, API, iOS, Web |
| 8 | FreeScout | 7.4 | Free plan | Free | API |
| 9 | ManageEngine SupportCenter Plus | 7.3 | Free plan | $100/mo | API |
| 10 | Vivantio | 7.3 | No | $49/mo | API, self-hosted, Web |
| 11 | ProProfs Help Desk | 7.2 | Free plan | $29.99/mo | API |
| 12 | LiveAgent | 6.8 | No | $15/mo | API |
| 13 | SmarterTrack | 6.8 | Free plan | $20/mo | API |
| 14 | HESK | 6.8 | Free plan | — | Web |
| 15 | Intercom | 6.7 | No | $19/mo | Android, iOS, Web |
| 16 | Deskero | 6.7 | Free plan | $9/mo | API |
| 18 | NABD System | 6.6 | Free plan | Free | API |
| 19 | Kayako | 6.5 | No | — | API |
| 20 | Znuny | 6.5 | No | — | API |
| 21 | UVdesk | 6.5 | No | — | API |
Make your app an alternative to Zammad
See the priceThe sponsored alternative slot on this page is labelled and never changes the order above.
Questions about Zammad alternatives
What is the best alternative to Zammad?
Chatwoot, number 1 in help desk software with a score of 9.3 out of 10. The others here: Freshdesk, Vtiger Help Desk, Zoho Desk and 16 more.
What is the best free alternative to Zammad?
Chatwoot is the best-ranked alternative with a free plan. 14 of the 20 alternatives here publish a free plan on their own pricing pages.
Is there an open-source alternative to Zammad?
Yes: Chatwoot.
How are these alternatives ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation. Paid placements never change a rank.