Freedom report

Two barsScore 6.2

  • Free tierA free tier is on its own pricing page
  • Open codeNo open-source code on record
  • Runs widely0 of 6 device platforms
  • DocumentedPlans, terms and facts published

Andrea Helpdesk is ranked #38 of 101 in help desk software on Freedom251. It runs on API. There is a free plan.

Andrea Helpdesk plans and pricing

All plans
Andrea Helpdesk Free Billed never; no seat pricing Unlimited agents · Unlimited tickets · Unlimited customers · Knowledge base, customer portal, SLA rules, Slack notifications, reporting, REST andreahelpdesk.com · 25 Sept 2026

Compared on help desk software

Free plan
Yes
Shared inbox
Yes
SLA management
Yes
Help center
Yes
Ticket automation
Yes
Customer portal
Yes
API access
Yes

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