Zammad
Zammad is ranked #9 of 101 in help desk software on Freedom251, made by Zammad. It runs on API.
Zammad plans and pricing
All plansProfessional v2 Not published 35 agents · 35 MB attachments · 50 GB storage zammad.com · 20 Sept 2026
Plus v2 Not published Unlimited agents · 50 MB attachments · 150 GB storage zammad.com · 20 Sept 2026
Enterprise Not published 45 service requests · 4-hour maximum response time zammad.com · 20 Sept 2026
Corporation Not published 95 service requests · 2-hour maximum response time zammad.com · 20 Sept 2026
Compared on help desk software
- Free plan
- Yes
- Shared inbox
- Yes
- SLA management
- Yes
- Help center
- Yes
- Ticket automation
- Yes
- Customer portal
- Yes
- API access
- Yes
- Included agent seats
- 5
