Cerb is ranked #47 of 101 in help desk software on Freedom251, made by Cerb (Covina, California, USA). It runs on API.
Cerb plans and pricing
All plansCommunity Not published Unlimited workers · Unlimited seats · 3 concurrency slots · 2 AI agent turns per slot cerb.ai · 22 Sept 2026
Cerb Cloud $40/mo $40 per seat + $40 per slot/month; first three slots included 3 included concurrency slots · 2 AI agent turns per included slot cerb.ai · 22 Sept 2026
Cerb Cloud Slots $40/mo $40 per slot/month; first three included First 3 slots included cerb.ai · 22 Sept 2026
Compared on help desk software
- Free plan
- Yes
- Paid from
- $40/user/mo
- Shared inbox
- Yes
- SLA management
- Yes
- Help center
- Yes
- Ticket automation
- Yes
- Customer portal
- Yes
- API access
- Yes
