Freedom251 › Help desk software
Whelp
by Whelp
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | per month · one seat · live-chat website widget · unified inbox · unlimited conversations · iOS and Android apps · contacts | Free |
| Standard | per seat / month · WhatsApp Business API · Twilio SMS and calls · email · Instagram Direct · Facebook Messenger · Telegram bot · flow-based chatbot | $29 a month |
| Advanced | per seat / month · Whelp AI Agents · dynamic chatbot · Instagram and Facebook comments · broadcasts · mobile chat SDKs · dedicated account manager · 24/7 chat and email support | $79 a month |
| Premium | on-prem deployment · whitelabel · custom features · personalized SLA · dedicated onboarding | On request |
As whelp.co lists them, read 21 Oct 2026. The maker's own page has the final word.
Facts from Whelp's own pages
- AI agents
- Its AI Agents learn from help center content, policies and catalogs, can look up orders, bookings and accounts, and hand conversations to people with context. · whelp.co, 2 Oct 2026
- AI automation
- Whelp says its AI agents can automate up to 60% of customer inquiries, learn from FAQs, policies and catalogs, take actions such as order lookups, and escalate with context. · whelp.co, 21 Oct 2026
- Apple app compatibility
- The App Store lists Whelp for iPhone and iPad, requiring iOS 15.6 or later, with a 21.1 MB download. · apps.apple.com, 21 Oct 2026
- Browser access
- Whelp runs in a browser and says a modern web browser is all that is needed; it also offers iOS and Android apps for agents. · whelp.co, 2 Oct 2026
- Cancellation and billing
- Customers can cancel by contacting Whelp, but the plan remains active through the billing cycle and monthly payments are nonrefundable. · whelp.co, 21 Oct 2026
- Channels
- The site lists WhatsApp, live chat, SMS and voice through Twilio, email, Instagram, Facebook Messenger, Telegram, LINE and Viber. · whelp.co, 2 Oct 2026
- Chatbot builder
- Standard includes a flow-based chatbot, while Advanced adds a dynamic chatbot. · whelp.co, 21 Oct 2026
- Company
- Whelp says it was built in New York and identifies the company as Whelp, Inc. · whelp.co, 2 Oct 2026
- Company founders
- Crunchbase lists Enrike Nur and Seymur Rasulov as founders. · crunchbase.com, 21 Oct 2026
- Company legal name
- Crunchbase identifies the legal entity as Whelp Inc. and lists it as active and for-profit. · crunchbase.com, 21 Oct 2026
- Company size and HQ
- LinkedIn lists Whelp as a privately held software-development company with 11–50 employees headquartered in New York, New York. · linkedin.com, 21 Oct 2026
- Deployment
- Premium deployments include on-prem deployment, whitelabel options, custom features and personalized SLAs. · whelp.co, 2 Oct 2026
- Flutter SDK
- Whelp publishes an official Flutter package requiring an enrolled Whelp account, APP_ID and API_KEY. · pub.dev, 21 Oct 2026
- Founded
- 2019 · whelp.co, 28 Sept 2026
- Founded year
- LinkedIn lists Whelp's founding year as 2019. · linkedin.com, 21 Oct 2026
- Free plan
- Yes · whelp.co, 22 Sept 2026
- Funding and investors
- Crunchbase lists five funding rounds, including pre-seed rounds, and names Techstars as an investor; disclosed funding amounts are obscured on the page. · crunchbase.com, 21 Oct 2026
- Headquarters
- New York, United States · whelp.co, 28 Sept 2026
- Independent integration listing
- SourceForge lists integrations including Amazon Connect, Bitly, Google Drive, Dropbox, Facebook Messenger, Instagram, Salesforce, Shopify, Stripe, Telegram, Twilio, Viber and WhatsApp. · sourceforge.net, 21 Oct 2026
- Installation
- Whelp runs in a browser without downloads or software installation, with iOS and Android agent apps available. · whelp.co, 21 Oct 2026
- Integrations
- Official integrations include Facebook, Instagram, WhatsApp, Telegram, Twilio, Shopify, Stripe, LINE, Viber, Salesforce, Webex, email, LiveChat and Amazon Connect. · whelp.co, 21 Oct 2026
- Limit: call-state detection
- A G2 reviewer said call-answer detection requires a manual human-in-the-loop step and can incorrectly tell customers that agents are busy. · g2.com, 21 Oct 2026
- Limit: contact management
- A G2 reviewer reported persistent loading and contact-management problems that reduced the usefulness of the omnichannel application. · g2.com, 21 Oct 2026
- Limit: user interface and onboarding
- A G2 reviewer described the interface as clunky, said onboarding took longer than expected and found some integrations insufficiently smooth. · g2.com, 21 Oct 2026
Where Whelp stands on Freedom251
- Help desk software#20 of 101
- WhatsApp Customer Service Software#11 of 34